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Card Network Product Manager
Suntrust Banks, Inc. | Atlanta, Georgia
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Job Description

Card Network Product Manager-W441540



Reporting to head of Debit, Networks & Emerging Payments, the Card Network Product Manager will be charged with the strategic direction and day-to-day management of the card networks, including MasterCard, Visa, and the debit/ATM networks. This includes managing these critical partner relationships to monitor network performance and economics and evaluate related services and solutions that can enhance and/or complement our products. Close coordination with other resources such as Finance, Card Ops, Fraud, Technology, Legal, Compliance, Customer Care, and at times, Marketing and Strategy partners is required to ensure successful delivery.

Position Responsibilities

1. Partner Management and Oversight

- Manages the business relationship for MasterCard, Visa, and debit/ATM networks. This includes contract and amendment negotiations, financial impacts of KPI achievement, SLA's, and escalation path for internal resources

- Close collaboration with partners to effectively manage and spend support resources

- Will require ongoing assessment and synthesis of relevant insight (data) sources

2. Capability Management

- Defines capabilities that will enhance our products by leveraging solutions provided by the networks

- Performs evaluation of network mandated and optional items in partnership with key stakeholders to help prioritize implementations

- Articulates the unique value proposition of existing and emerging capabilities based on a deep understanding of industry, market trends, competitive threats, the voice of customer, and analytics

3. Performance measurement and monitoring

- Monitoring and responding to key analytical insights and industry developments which impact bank relationships and network management


Minimum Qualifications (beyond personal attributes above)

- Preferably direct responsibility for managing network relationships at an issuer or alternatively related experience with a card network

- Prior responsibility driving results in a matrixed environment

- Experience in vendor management/contract negotiation

- 7+ years of banking/financial services experience

- Bachelor's Degree

Preferred Qualifications


- Experience in a related discipline, e.g., consulting, marketing, or sales management

- Prior industry level participation (advisory boards, standards committees, working groups etc.)

Primary Location: GA-Atlanta Area
Work Locations: Atlanta Tower

1 Park Place

Atlanta 30303


Equal Opportunity Employer: SunTrust supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. SunTrust does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

To review the EEO Poster, copy and paste the following link into your brower: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

About Suntrust Banks, Inc.

SunTrust Banks, Inc. (SunTrust) primarily operates as a financial services holding company. Through its principal banking subsidiary, SunTrust Bank (the Bank), the Company provides deposit, credit, and trust and investment services. Through its subsidiaries, SunTrust also provides mortgage banking, credit-related insurance, asset management, securities brokerage and capital market services. The Company operates in five business segments: Retail, Commercial, Corporate and Investment Banking (CIB), Wealth and Investment Management, and Mortgage. The Bank operates primarily in Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee, Virginia and the District of Columbia. SunTrust provides clients with a selection of technology based banking channels, including the Internet, automated teller machines (ATMs), personal computers and around-the-clock telebanking. In May 2008, SunTrust completed the acquisition of GB&T Bancshares, Inc.

This company profile was created by AfterCollege and is about Suntrust Banks, Inc.. This page is not endorsed by or affiliated with Suntrust Banks, Inc.. For questions regarding company profiles, please email: care@aftercollege.com.