Experience:
No experience
Employment Type:
Full time
Posted:
6/15/2019
Job Category:
Information Services
Information Technology Manager
(This job is no longer available)
State of Virginia | Montgomery, AL
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Job Description

The Information Technology Manager will provide management, oversight, guidance, and support for the information systems and networks associated with the Grado Department of Industrial and Systems Engineering. This role will also perform analytical and consultant services to enhance existing systems. This position supervises other IT staff and assists with quality service to faculty, staff, and graduate students with regard to the use of computer hardware, software, security, networks, and specialized mainframe technology. This role oversees the administration of the helpdesk ticket system (ServiceNow) and ensures prioritization of requests for assistance. This role supports desktop configurations, peripherals, and accounts, and installs relevant software and connections including automatic updates of operating systems, vital software, and security programs. This role serves as the lead on development and implementation of short- and long-term projects. Effective communication and customer service skills, including interaction with faculty, staff, and students, are a key part of this position.

Minimum Qualifications

* Bachelor's degree in information systems, computer science, engineering, or related area, or significant work experience that equates to a Bachelor's degree. -Experience in managing computer laboratories and servers. -Experience in designing, developing, and analyzing computer systems, based on individual and department needs; -Demonstrated experience in decision making regarding the security of computers and website. -Additional qualifications include knowledge of PC, Microsoft, Apple, and Google products and operating systems. -Working knowledge of UNIX and Linux networks and systems. -Demonstrated ability using a variety of tools to scope, organize, and complete projects within designated time frames. -Skilled at managing team members and stakeholder expectations in the face of scope change and multiple competing demands.

Preferred Qualifications

* Master's degree or equivalent experience in information systems, computer science, engineering, or related area. -Experience in designing, developing, and implementing computer software for faculty laboratories in support of sponsored research. -Demonstrated experience and knowledge of Virginia Tech Policies for Information Technology and Computer Privacy. -Experience or knowledge of Virginia Tech procedures for network administration.

Special Requirements