Experience:
No experience
Employment Type:
Full time
Posted:
9/21/2015
Job Category:
Information Services
Techforce Analyst
(This job is no longer available)
State of Oregon | Portland, OR
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Job Description

Post Date:
09/07/2015
RESPONSIBILITIES:
* Perform all tasks related to the day-to-day operations of CMS, LMS, Google Apps and other on demand applications
* Manage a fast-paced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
* Maintain and demonstrate 100% compliance with all written policies and Sarbanes-Oxley user and change management controls
* Assist in the configuration and maintenance of "sandbox" environments to facilitate success development and QA testing of new on demand features and functionality
REQUIRED SKILLS:
* BA/BS Degree in a technical area
* Excellent verbal and written technical documentation skills
* Strong team player with service-oriented attitude and customer focus
* Must be a go-getter and Company .com enthusiast who thrives on working in fast-paced environment
DESIRED SKILLS:
* Experience in Web Application or IT Support with proven ability to support customers with diverse requirements
* Technical aptitude for or experience supporting client-server and/or web-based applications and SaaS/PaaS solutions
* Project management skills with ability to juggle multiple projects/tasks across various user groups
* Understanding of business processes and ability to translate business requirements into application functionality
* Ability to become certified with Company Administrator 201 within six months
Company is the global leader in customer relationship management CRM software. We pioneered the shift to cloud computing, and today we're delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes and one of Fortune's 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, winning as a team and celebrating success. Join the #FutureForce team as an intern or a new college grad and get on the path to your #dreamjob!

An Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or company that does not have a signed agreement with us.

Employer's Job# 41609

Please visit job URL for more information about this opening and to view EOE statement.