Job Information Note1: This is a full-time, limited duration position currently funded through September 30, 2015. It is not anticipated to continue beyond that time. Note 2: If you are a current OJD regular status employee, acceptance of a limited duration status position does not change your status to limited duration (although trial service may still apply). See Judicial Department Personnel Rule 6 and 2 for more information, or contact your assigned HR Manager. This job announcement is for a full-time, limited duration position with the Benton County Circuit Court in Corvallis, Oregon. The purpose of this position is to provide Benton County Circuit Court with analysis and resolution of technically complex problems. The person in this position is responsible for systems maintenance and management as well as the monitoring of system resources; installing and configuring personal computers and other technical equipment; and providing user support and training for new and current employees.
Duties & Responsibilities:
Typical job duties may include, but are not limited to, the tasks listed below. Assigned tasks may be changed to accommodate workload and organizational needs. Training, User support, and Documentation: Develop comprehensive user instructions, controls and documentation of personal computer software versions. Develop comprehensive local operations procedures. Develop and present training programs to local information systems users. Update case management system's user manuals for local users as necessary. Develop personal computer-based application using end-user type development tools. Assist users in the integration of queries and -end-user' applications by making them part of court processes. Schedule, submit and monitor batch processing jobs. Write new queries as requested by users. Respond to user requests for assistance. Create, update, and maintain inventory systems of court's fixed assets and technology hardware and software inventories, including management and disposition of property. Attend technology meetings and training sessions. Website Design and Maintenance: Design, update, and maintain the court's local website and website documents. Configure, Install, and Troubleshoot Information Technology Equipment: Plans, installs and configures workstations, printers, scanners, photocopy machines, servers and other technology equipment. Tests new technology systems hardware and software. Resolves compatibility issues; troubleshoots and resolve user complaints. Information Technology Systems Maintenance: Perform security officer functions. Create new user accounts. Monitor case security and financial security status. Update security statuses as necessary and delete users from the system. Monitor and control system activity: Subsystems, device status, active jobs, queues, output queues, distribution system queues, operator message queue, history log, scheduled jobs, database transaction journals. Performs daily and weekly system backup. Verifies successful completion of file backup and maintenance of batch jobs. This position maintains the system according to standards set by OJD's Enterprise Technology Services Division (ETSD). Maintains court's electronic recording systems, including sound amplification, software, and peripheral devices. Maintains all technology systems ensuring that updates, patches, etc. are current and other maintenance issues are resolved on a regular basis. Maintain phone system and program when changes are necessary. Analysis and development: Perform project management and general analysis work. Provide assistance to local court in determining best use of current software. Analyze court operations for recommendations for purchase of software programs and for best use of new software applications. Prepares technical and analytical reports to be used by management in personal computer planning, development, and acquisition decisions. Serve as project leader for various information systems support projects. Serves as liaison to ETSD by responding to local requests for assistance. Analyze, diagnose and resolve user complaints and problems. Resolve technically complex problems. Assist ETSD with support of the network using complex network management tools. Perform local quality control. Software knowledge includes but is not limited to: AS400 Query and Job Command Language, Lotus Script, Visual Basic Controls, MS Office Macro scripting and programming, web design tools. Directly assists management staff in developing and analyzing reports for court management purposes. Working Conditions This is a full-time position. The work schedule is from 8:00 a.m. to 5:00 p.m., five days a week, but may be adjusted to meet organizational needs. It is eligible for overtime compensation for hours worked in excess of 40 hours in a work week. Occasional after-hours work may be required; this may result in irregular hours for an expected period of time. Frequent phone and in-person contact with people from diverse backgrounds who may at times be angry, hostile, confused, or frustrated. Frequent phone and in-person contact with people from diverse backgrounds. The following equipment may be used: telephone, personal computer, copy machine, fax machine, scanner, FTR digital recording equipment, and other electronic equipment. Lifting up to 25 pounds of office materials or equipment may be required. Long periods of sitting may be required.
Qualifications, Required & Requested Skills:
Minimum Qualifications The qualified candidate must have at least one year of recent responsible experience working with computer systems. AND A bachelor's degree in information technology, business administration, mathematics, engineering, or a related field that involves implementation of information technology systems, application development, or systematic problem solving techniques. OR Any combination of education and experience equivalent to four (4) years of experience. Preference may be given to applicants with experience: installing, configuring, and supporting services for PCs, servers, and network equipment; developing and maintaining websites and web-based technologies; deploying and maintaining Microsoft Windows and Windows server technologies; using MS Office applications; installing and maintaining peripheral devices; and familiarity with For the Record (FTR) court recording systems, Odyssey, and OJD servers. Bilingual applicants are encouraged to apply. Application Processing Depending on the volume of applications received for this recruitment, you should allow four weeks after the close date to be notified concerning the review of your application. This job announcement may be used to fill future vacancies in the same or lower salary range, provided the minimum qualifications and supplemental questions are relevant to the vacancy being filled. Apply now if you are interested in this or future vacancies. Application Screening In order to evaluate your experience as it relates to this position, we need your responses to the supplemental questions, including your resume. Please respond completely to the supplemental questions in the space provided; they will be the sole basis for determining which applicants, among those who meet the minimum qualifications, will be provided an interview. Failure to respond to each question in the space provided for that question, or to submit your resume in the space provided for your resume, may result in disqualification of your application. The space provided will expand to accommodate additional text beyond the area shown. You may cut and paste text into the space provided from a word processing program, such as Word, WordPerfect, or Notepad. Note that formatting, such as bolding, italics, indents, and certain lists will be removed from your pasted text ( plain text only ). Please do not exceed two pages of text for each answer. Your application materials must be consistent in order to be considered. If the information contained in your answers to each of the supplemental questions is not reflected in your application materials, your application may be removed from consideration. Please note that your responses will also be evaluated for English usage, grammar, spelling, and punctuation. Inquiries and Requests for Alternate Formats Please direct inquiries and/or requests for an alternate format to complete the screening process, by the closing date of this announcement, to: Mail: Benton County Circuit Court Trial Court Administrator's Office P.O. Box 1870 Corvallis, OR 97339-1870 Telephone: (541) 766-6859 TTY: Oregon Relay Service - 711 Please be prepared to describe the alternate format(s) needed. Technical Support If you are having technical difficulties applying for this position, please read the "Online Employment Application Guide" or our "Applicant Frequently Asked Questions" page.
Salary The Judicial Department's practice is to begin employees at the first pay step. However, a higher starting pay rate may be considered depending upon the applicant's current salary and benefits, education, and experience. For current non-temporary OJD employees, JDPR 4.03(3)(d) states that upon promotion an employee shall normally receive a one-step pay increase from the employee's current pay rate (not including differentials under JDPR 4.07) to the next higher rate in the salary range to which the employee is promoted. JDPR 4.03(3)(e) states that upon transfer to another position with the same salary range, the transferring employee retains the same pay rate. Conduct Expectations Because of the Oregon Judicial Department's role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department. Criminal History Check The selection process includes a criminal history check using the Law Enforcement Data System (LEDS). Felony convictions may be an automatic bar to employment. Misdemeanor convictions will be reviewed on a case-by-case basis and may be a bar to employment if the circumstances of the crime are directly related to the duties and responsibilities of the position for which application is made. Depending on the job, in addition to the criminal history check described above, you may be required to pass an Oregon State Police/Federal Bureau of Investigation background check and consent to finger printing by the Oregon State Police. This is necessary due to the access level and handling of sensitive and confidential data required of some jobs. Visa Sponsorship The Oregon Judicial Department does not offer H1-B Visa sponsorship. Within three days of hire, you will be required to complete the United States Department of Homeland Security's I-9 form confirming authorization to work in the United States. Bilingual Pay Differential Some employees may be assigned to use bilingual skills in the regular performance of the employee's duties. An employee who, as assigned in writing by the administrative authority, uses bilingual skill(s) (including American Sign Language) in the performance of assigned duties and who passes the bilingual skill proficiency test(s) approved by the State Court Administrator, shall receive a monthly pay differential equal to an additional step for the duration of each assignment as determined by the administrative authority. THE OREGON JUDICIAL DEPARTMENT IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO A DIVERSE WORK FORCE. WE RESPECT, REFLECT, AND RESPOND TO THE DIVERSE PEOPLE WE SERVE.