1-3 years of experience
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Employment Type:
Full time
Job Category:
Program Assistant
(This job is no longer available)
State of North Carolina | Raleigh, NC
Grad Date

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Job Description

Description of Work

Salary Grade: GN06, Recruitment Range: $31,200 - $40,000


The North Carolina Department of Public Instruction is seeking applicants for an Administrative Specialist I (Working Title: Program Assistant) for our Office of Charter Schools (OCS). OCS is responsible for administering the state system of charter schools. In this capacity, OCS administers the charter school application, planning year, charter amendment, renewal, and closure processes; monitors approved charter schools' compliance with requirements of their charters; develops and implements processes and guidance to support approved charter schools' implementation of applicable state and federal law and State Board of Education (SBE) policy; provides information and technical assistance to charter schools; staffs the Charter Schools Advisory Board (CSAB) and SBE and provides them with information they need to make regular and ad hoc high stakes decisions regarding individual charter schools and the overall system; and responds to inquiries from various parties involved or interested in the business of operating charter schools, including charter school boards, personnel, parents, the General Assembly, the media; other divisions of DPI and other state agencies, local education agencies, and the general public.

This position is responsible for providing administrative support to the OCS Director and Consultants in meeting OCS goals and objectives. To this end, the Program Assistant organizes and implements the administrative functions of OCS, updates them as needed, and serves as a point of contact for the division by communicating via email, telephone or face to face with internal and external stakeholders. This role maintains the Director's calendar, manages and completes all relevant DPI administrative procedures (such as processing of travel authorization and reimbursement, acquisition of materials through E-Procurement, and preparation of materials for State Board of Education and Charter School Advisory Board meetings), and as requested by the OCS Director, handles special projects. The Program Assistant may create documents, filing systems, and plan and manage logistics for events. Additional duties as assigned.

Knowledge, Skills and Abilities / Competencies


* Demonstrated ability in communicating effectively both orally and in writing, particularly through email
* Demonstrated ability in organizing information and paying close attention to detail
* Substantive knowledge of and ability to use correct grammar, vocabulary, spelling and program terminology to compose correspondence, reports and other materials
* Expert skills in Microsoft Office products, including Outlook, Word, PowerPoint and Excel
* Substantive knowledge of OCS and/ or DPI program procedures, methods and practices
* Demonstrated experience in recording, compiling, summarizing and analyzing narrative and numerical materials
* Demonstrated experience planning and coordinating a high volume and variety of appointments, meetings and events
* Ability to plan, prioritize, organize and review administrative and program workflow and procedures
* Ability to learn, interpret and analyze applicable program content and make necessary decisions
* Ability to learn, interpret and explain policies, regulations and programs
* Ability to exercise judgment and discretion in problem-solving
* Ability to answer inquiries independently and coordinate a variety of resources in acquiring information


* Experience with NC E-Procurement, the NC Accounting System (NCAS) and the ability to process DPI travel forms is desired in a most qualified candidate.
* For current State employees, please note that as of June 1, 2018, promotional and RIF priority and salary administration will be made based on the new Statewide NC Classification System. *

Minimum Education and Experience Requirements

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information


All applicants must complete and submit a State application for employment using the NEOGOV Online Job Application System (http://www.oshr.nc.gov/jobs/) for the State of North Carolina. To receive credit for work history and credentials, the applicant must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. NC DPI welcomes attached or incorporated resumes, cover letters and reference information, but these items will not be used for screening for qualifying credit. Please make sure the application is completed in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4 or Certificate of Release or Discharge from Active Duty) or discharge orders if they wish to obtain Veteran's preference. Reference checks will be performed on all selected candidates. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

To check the status of an application, please log in to your NC Job Opportunities account and click "Application Status".

If technical issues occur when applying, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting, please contact the NC DPI Human Resources Office.


NC Department of Public Instruction

Human Resources

Attn: Tessa Toomey, Recruiter

6312 MSC

Raleigh, NC 27699-6312


Phone: 919-807-3385