No experience
Employment Type:
Full time
Job Category:
Hum ser Admin I
(This job is no longer available)
State of Maryland | Baltimore, MD
Grad Date

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Job Description



Department of Human Services

Baltimore City Department of Social Services (BCDSS)

Family Investment Administration

1910 Broadway

Baltimore, Maryland 21213

Main Purpose of Job

The main purpose of this position is to function as an assistant manager by assisting in the administration of the direct delivery of services for the Family Investment Center and other income support programs to eligible residents within the geographical boundaries of a Family Investment Center in Baltimore City. The Family Investment Administration of the Baltimore City Department of Social Services directs activities to assist families with children while preparing them for independence.


Directs the implementation of ongoing, changes, and new program requirements in order to comply with Temporary Cash Assistance (TCA), Temporary Disability Assistance Program (TDAP), Food Supplement, and MA regulations. This is done by reviewing and interpreting program requirements, discussing new and revised requirements, conducting FI staff meetings, writing operating procedures, providing policy clarification, and monitoring to ensure that staff are implementing the requirements correctly.

Ensures compliance with federal and local policies by overseeing the timely and accurate completion of applications, redeterminations, and corrective actions by meeting with supervisors, individual case managers, and utilizing the Client Information System (CIS), Medicaid Management Information System MMIS-II systems, Data Watch as well as regularly generated reports including the Application Status Report and in house control systems.

On behalf of the agency, contact the legal counsel of MA applicants to keep them abreast of the status of their client's application and prevent a case from going to court. Monitors cases sent to the State Review Team. Monitor Alerts.

Retrieves information from Data Watch and prepare the 230 code denial report.

Reviews Application Status Report Weekly to ensure cases are being completed timely, coded correctly, assigned to appropriate staff, case assignments are made equitably, etc.

Prepares memoranda of instruction, develop action plans, recommend training, reassign cases to address concerns.


Please read the job announcement in its entirety before applying for this recruitment. Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

Education: Possession of a bachelor's degree from an accredited four-year college or university.

Experience: Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.


1. Applicants may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Applicants may substitute education at the graduate level at an accredited college or university in a human services related field at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

1. One year of the required minimum experience must have been in case management, support services, or related experience interpreting federal, state or local program policy for the purpose of ensuring compliance.


2. One year of the required minimum experience must have been in using Excel.


Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

The ideal candidate will possess the following:

1. One year of the required minimum experience must have been in a administrative staff capacity overseeing and coordinating the administration of a Human Service Program within a Family Investment Administration Program.

2. One year experience determining eligibility for governmental assistance programs.

3. One year supervisory experience.

4. Ability to speak and understand alternate language, preferably Spanish.

5. Experience using Microsoft Word and PowerPoint.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates will be ranked as Best-Qualified, Better-Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.




Online applications are STRONGLY preferred.

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

Department of Human Services

Examination Services Unit

Attention: Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882; Email: moses.devaprakasam@maryland.gov; Voice 410-767-7416, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. Apply via Paper Application. You may also download and complete the Paper Application here.

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MSDE is a national leader in the evaluation of early childhood learning, establishing an annual evaluation of what entering kindergartners know and are able to do. The complete School Readiness report will be available soon on the MSDE website, www.MarylandPublicSchools.org.