1-3 years of experience
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Employment Type:
Full time
Job Category:
Office Support Assistant II
(This job is no longer available)
State of Kentucky | Frankfort, KY
Grad Date

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Job Description

The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families and community partners in a collaborative decision-making process.

For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx

DCBS offers an opportunity to assist individuals and families applying for public benefits in the commonwealth. We are seeking an Office Support Assistant who is driven to succeed in helping people and the vulnerable population.

The Office Support Assistant will provide support to staff who determine eligibility in various public assistance programs. The employee is expected to perform at the highest quality to ensure services to the vulnerable citizens.

Career growth is encouraged through training and mentoring. Benefits include health and life insurance, flexible work schedules, paid sick and vacation leave, and retirement benefits.

Responsibilities include but are not limited to:

* Receives, organizes, edits, corrects or enters various data via keyboarding.
* Maintains files, logs, manuals or other documents.
* Prepares documents for filing, storage, and data entry.
* Drafts or prepares correspondence, detailed forms, reports or other materials.
* Answers inquires and proves detailed information on office inquiries in person, via telephone or electronic mail.
* Prepares daily, monthly or annual records or reports.
* Operates personal computers, office machines or other office equipment.
* Orders office supplies and/or maintains inventory.
* Schedules appointments or meetings for managers or supervisors.

Preferred Knowledge/Skills/Abilities:

* Experience working with the public
* Strong verbal and written communication skills
* Good time management and organizational skills
* The ability to work well under pressure
* A willingness to work as part of a team

If you were interested in a challenging, yet rewarding opportunity to make a positive difference in your community, we would love to review your application for an Office Support Assistant II with DCBS.

The position you are applying has access to or use of federal tax information (FTI). Based on IRS Publication 1075 and 900 KAR 1:009, each prospective employee of the Cabinet for Health and Family Services (CHFS), including contract staff, with access to or use of federal tax information (FTI) shall submit to a criminal background investigation by means of a fingerprint check by the Department of Kentucky State Police and the Federal Bureau of Investigation.

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.

Minimum Requirements

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: Two years of office support experience.

Substitute EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.



Working Conditions

Incumbents working in this job title typically work in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Beth Owens at Beth.Owens@ky.gov or 859-283-3117.