Experience:
No experience
Employment Type:
Full time
Posted:
2/13/2018
Job Category:
Information Services
Industry:
Other
RSA Security Consultant | 10 Months | South Carolina | RSA, SOC, SIEM,
(This job is no longer available)
Square One Resources | Greenville, SC
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Job Description

RSA Security Consultant | 10 Months | South Carolina | RSA, SOC, SIEM, L2/L3

Square One are urgently looking for an experienced RSA Security Consultant for an initial 10 month project in South Carolina.

Rate: to be discussed

The resource should have L2/L3 experience and should have experience in
RSA Security Analytics/Netwitness - this is a must.

Responsibilities/tasks:

  • Provide technical support to customers (more precise needed);
  • Oversight of Incident Response;

o Oversee/manage status/progress of actions/incidents;

  • Can initiate new/changed Use Cases;
  • Linking pin for communication (Liaison GID - CLIENT L2/L3);

o Link with SOC/SIEM Manager (GID);

  • Proactive in requirement raising based on threat/vulnerability evolutions;
  • Manage 3rd parties (Incident response, plus follow on activities towards 3rd parties not related to Incidents);
  • Responsible for support issues from beginning to end and follows the documented escalation procedures (oversight end2end);
  • Takes an active part in the resolution of problems, even after they are escalated;
  • Issue documentation and proactively contacting customers when an issue is resolved to ensure the service provided met or exceeded the customers' expectations;

o Documentation: collect info, ensure right message;

  • RCA;
  • Manage assigned trouble ticket queue (assignment, progress, resolution, close);
  • Understanding and exceeding all SLA commitments;
  • Knowledge base article submissions (intelligence, procedures, ..);
  • Monitoring and awareness of what is happening in the data security industry, and on various newsgroups/mailing lists regarding security and security products;

o Local regulation awareness;

  • Planning, roadmapping, of new to be developed;
  • SOC Guru: L3 SME (Incident response is different);
  • US - NL handover across each other;
  • Ensure QA is alive';
  • Data source management/log source integration; contextual information integration à guidance to L2;

o Note: both RSA and Archer, NetWitness;

  • Evaluate log/source behaviour', initiate action if needed;
  • Can communicate on executive level.

RSA Security Consultant | 10 Months | South Carolina | RSA, SOC, SIEM, L2/L3

Qualifications

Applicants must be eligible to work in the specified location