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Internship Coordinator, Workforce Development Center -...
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Job Description

Job Description:

General Statement of Duties:

Under the general supervision of the Senior Director of the Workforce Development Center (WDC), the WDC Internship Coordinator will support the efforts of the Center to fulfill the Springfield Technical Community College (STCC) Mission Statement of transforming lives through coordinating job and internship placement primarily programs in the Science, Technology, Engineering and Math (STEM) industries. The WDC Internship Coordinator will provide non-credit and credit bearing students group and individuals with career coaching on job placements (resume writing, interviewing, networking etc.), career pathways, career guidance, essential skills trainings and employment opportunities for STCC students and graduates. This person will be the lead on grant training efforts obtained by the WDC. In addition, the WDC Internship Coordinator will be liaison between STCC, faculty, area employers, workforce development agencies, Masshire, and department chairs. This position will focus on STCC students' path to gainful employment in their field of training though the WDC Learn and Earn Internship Program, STCC Works Program, and strong relationships with area employers developed by the WDC.

Job Responsibilities include, but are not limited too:

* Facilitates information sessions regarding the STCC internship program, WDC training and employment placement opportunities.
* Works with students to prepare professional, targeted, industry specific resumes and provide cover letter guidance and review.
* Maintain accurate student records of enrollment, retention, intern and job placements.
* Provide individual and group career counseling sessions, including but not limited essential skills topics as time management, critical thinking, communication and others enhancing students' opportunities to be placed, retain employment and mapping out career pathways.
* Prepare students with interviewing strategies, body language, proper interview dress, questions to ask, researching the company before the interview, availability to work, and potential interview questions.
* Works with the WDC team to identify and reduce impediments to securing an internship or part/full time employment, such as transportation and childcare.
* Works with students to understand industry economic outlooks to students to ensure each student realizes completing their studies at STCC can result in a pathway to economic independence through a career in their area of study.
* Performs student career assessments to enter WDC training opportunities.
* Provide information sessions pertaining to requirements and responsibilities associated with the Learn and Earn Internship Program to support students' preparation to succeed in securing and completing their internships.
* Support the WDC in providing information to industry sites interested in placing STCC students into internships, job placement and becoming partners on current or future training grant opportunities offered by the WDC.
* Develop and maintain accurate information of industry partners and employment opportunities.
* Develop and maintain strong working relationship with STCC Deans, Department Chairs and Faculty to support WDC initiatives such as internships and providing candidates for employment opportunities.
* Provides information sessions to faculty members regarding internship and job placement services for students.
* Works with faculty to complete required documentation for students to receive credit or pay for internship placements.
* Expand relationships with healthcare providers in such areas as nursing homes, assisted living facilities, ambulance/EMT services, home health aide employment agencies, area hospitals and medical practices to create clinical and career opportunities for WDC training graduates.
* Represents STCC WDC at industry, trade and community organization trade shows and special events.
* Attend regional and on campus events related to employment or networking opportunities.
* Other responsibilities as needed.


* Bachelor's degree required with Master Degree preferred.
* Minimum of three (3) years of career coaching and /or working on internship programs.
* Minimum of four (4) years' experience in coordinating workforce development/training/ internships/or program related implementation;
* Skilled at promoting, building, and sustaining industry, community, and college based relationships.
* Knowledge with leading and executing workforce development promotional events.
* Public speaking experience preferred.
* Excellent organizational skills; ability to multi-task and prioritize; written and oral communication; and technology skills.
* Computer literacy and experience in Microsoft Office Suite (Word, PowerPoint and Excel).
* Willingness and flexibility to work hours as needed to perform the tasks associated with the position.
* Knowledge of Western Mass. workforce development companies and regional training needs


Work is generally performed in an office setting with comfortable environmental conditions. This position frequently needs to move about inside the office, campus and throughout the community. Constantly operates a computer and other office machinery, i.e. calculator, copier etc. Must be able to effectively present information both in one-on-one and small group sessions. Must be able to exchange information. The person in this position frequently communicates and interacts with students, faculty, employees and the community.

Additional Information:

SALARY: $57,980 - $63,500

BENEFITS: Yes - state funded

JOB CLASSIFICATION Non Unit Professional

WORK SCHEDULE: 37.5 hours per week, Monday - Friday, 8:30 am - 4:30 pm; occasional evenings as needed



STCC conducts a pre-employment screening on specified positions, which may include, but is not limited to, a Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check, verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

CLOSING DATE: July 31, 2019

Application Instructions:

All applicants must apply online by submitting a cover letter, resume and three (3) professional references to http://www.stcc.edu. Cover letter must demonstrate how your education and experience qualifies you for this position.


The Board of Higher Education and the Boards of Trustees of the Community Colleges maintain and promote a policy of non-discrimination on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information maternity leave, military service and national origin ("protected class(s)/classification(s)." Further, this policy prohibits retaliation and incorporates by reference, and where applicable, the requirements of Titles VI and VII of the Civil Rights Act of 1964; Title VI of the Civil Rights Act of 1968; Titles I and II of the Civil Rights Act of 1991; Title IX of the Education Amendments of 1972 and its regulations found at 34 C.F.R. part 106; Equal Pay Act of 1963; Civil Rights Restoration Act of 1988; Sections 503 and 504 of the Rehabilitation Act of 1973; Americans with Disabilities Act of 1990; Section 402 of the Vietnam-era Veterans Readjustment Act of 1974, Uniformed Services Employment and Reemployment Rights Act (USERRA); Age Discrimination Act of 1975; Age Discrimination in Employment Act of 1967, as amended; Family and Medical Leave Act of 1993; Federal Executive Order 11246 of 1965, as amended by Executive Order 11375 of 1967; Federal Executive Order 12900 of 1994; Federal Executive Order 13145 of 2000; Federal Executive Order 13160 of 2000; Federal Executive Order 13166 of 2000; Massachusetts Civil Rights Act; Massachusetts General Laws Chapters 151B, 151C, and Chapter 149; directives of the BHE, the Boards of Trustees of the Community Colleges and the Commonwealth of Massachusetts; and other applicable local, state and federal constitutions, statutes, regulations and executive orders.


STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.

URL: www.stcc.edu

About Springfield Technical Community College

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Biotechnology, IT Security, Laser Electro-Optics, Nursing, Robotics, Sonography, Telecommunications and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 9,000 day, evening, weekend and online students S.T.C.C. is a vibrant campus rich in diversity