No experience
Employment Type:
Part time
Job Category:
Customer Service
Customer Service Specialist
(This job is no longer available)
Spokesman Review | Spokane, WA
Grad Date

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Job Description

Customer Service Specialist: Part Time

If you are looking for a job where you can use your exceptional customer service skills, we invite you to submit your application for the full-time position of Customer Service Specialist at The Spokesman-Review. This position is great for a person who is detailed oriented, a fast and accurate typist, experienced with computers, has good problem solving skills, and is ideal for someone who enjoys a fast moving, fun working environment. If this description fits you, then come join our team in the Circulation Support Department.

What we want you to do…

• You will work between 6am and 11am during the week and every other weekend.
• You will provide customer service to our subscribers, newspaper carriers, courtesy drivers and District Managers.
• Qualified applicants will input carrier route information regarding subscription stops, starts, and changes into the computer system.
• You will be comfortable offering basic tech support to our subscribers.
• You will work with District Managers, carriers, and delivery assistants to handle carrier delivery issues

Who you are…

• You have prior customer service experience (face-to-face and phone).
• You have outstanding listening and phone etiquette skills (will be tested upon application).
• You can accurately type 45-55 WPM (will be tested upon application).
• You have excellent spelling skills.

Who The Spokesman-Review is…

• We are the largest, most used and most trusted news and information provider in the Inland Northwest.
• Producing The Spokesman-Review every morning of every week demands a high degree of coordination among our dedicated employees.
• Personnel in the Circulation Support department ensure that newspapers are delivered on time to readers throughout the Inland  Northwest.
• We try to maintain a friendly environment where people really want to work.

We work in a supportive team environment and offer a salary of $11.00 per hour + commission, and a matching 401(k) after 90 days of employment!

We are an Equal Opportunity Employer. Drug & background check required on those selected for hire. Position open until filled.

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About Spokesman Review

The Spokesman-Review serves a 14-county newspaper audience in Eastern Washington, Northern Idaho and Western Montana.