Experience:
No experience
Employment Type:
Part time
Posted:
8/28/2017
Job Category:
Customer Service
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Customer Service Specialist
Spokesman Review | Spokane, Washington
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Job Description

Customer Service Specialist: Part Time

If you are looking for a job where you can use your exceptional customer service skills, we invite you to submit your application for the full-time position of Customer Service Specialist at The 

Spokesman-Review. This position is great for a person who is detailed oriented, a fast and accurate typist, experienced with computers, has good problem solving skills, and is ideal for someone who enjoys a fast moving, fun working environment. If this description fits you, then come join our team in the Circulation Support Department.

What we want you to do…

• You will work between 6am and 11am during the week and every other weekend. 

• You will provide customer service to our subscribers, newspaper carriers, courtesy drivers and

District Managers.

• Qualified applicants will input carrier route information regarding subscription stops, starts, and changes into the computer system.

• You will be comfortable offering basic tech support to our subscribers.

• You will work with District Managers, carriers, and delivery assistants to handle carrier delivery issues

Who you are…

• You have prior customer service experience (face-to-face

and phone).

• You have outstanding listening and phone etiquette skills

(will be tested upon application).

• You can accurately type 45-55 WPM (will be tested upon application).

• You have excellent spelling skills.

Who The Spokesman-Review is…

• We are the largest, most used and most trusted news and information provider in the Inland Northwest

• Producing The Spokesman-Review every morning of every week demands a high degree of coordination among our dedicated employees.

• Personnel in the Circulation Support department ensure that newspapers are delivered on time to readers throughout the Inland Northwest.

• We try to maintain a friendly environment where people really want to work.

We work in a supportive team environment and offer a salary of $11.00 per hour + commission, and a matching 401(k) after 90 days of employment.

We are an Equal Opportunity Employer. Drug & background check required on those selected for hire.

 


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About Spokesman Review

The Spokesman-Review serves a 14-county newspaper audience in Eastern Washington, Northern Idaho and Western Montana.

This company profile was created by AfterCollege and is about Spokesman Review. This page is not endorsed by or affiliated with Spokesman Review. For questions regarding company profiles, please email: care@aftercollege.com.