Experience:
No experience
Employment Type:
Full time
Posted:
8/17/2017
Job Category:
Customer Service
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English Action Cameras Customer Support - Lisbon, Portugal
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Job Description

About Us

Do you want to start an international career?

Do you want to support one of the largest brands in the world?

Do you want to work in a great multicultural environment?

 

We are Sitel

We provide customer support services to multinational companies in several business industries such as tourism, healthcare, hardware/software, retail and e-commerce, among others.

We live by a People First mindset, encouraging individual and team growth toward common goals while respecting our differences. 

If you wish to develop your communication skills in a high-energy multicultural environment, with access to continuous training, join us!

 

Our Client

Our Client is an American founded company that produces action cameras hardware as well as its video-editing software and mobile app. Often used in extreme-action videography and part of the connected sports movement, our client has been considered one of the “Top 10 Best Brand Channels on Youtube”.

Primary Responsibilities

As a customer advisor on this project, you will be part of a creative, highly trained team of global specialists responsible for providing customer support in the field of Image/Video Software, Hardware and Editing.

Requirements

Mandatory Skills

  • English native speaker
  • Excellent communication skills
  • Advanced image editing knowledge
  • Proficiency in dealing with cameras
  • Technical aptitude and ability to pick up new technology quickly

 

Preferential Skills

  • Previous customer service or contact center experience
  • Early adopter of technology
  • Active and passionate camera user

Our Offer

At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees.

 

Among the benefits of working with us are:

  • Competitive salary (14 monthly payments per year)
  • Monthly meal allowance
  • Monthly performance bonus
  • Help in finding accommodation in Lisbon
  • Private Healthcare + Dental insurance
  • English speaking Doctor on site
  • Full-time schedule (8h/day) from Monday to Friday
  • Great office location with easy access by public transport
  • Initial training fully paid by Sitel and included in the contract
  • Continuous training and development

 

We take care of you and your development and make sure that you have the right conditions to deliver the best results.

To apply, please submit your resume as soon as possible.

About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)