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Human Resources Internship
Sitel | Port Lions, Alaska
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Job Description

We are Sitel
Worldwide leaders of Customer Experience Management & Business Process Outsourcing, helping the largest brands in the world retain and grow their customer base.

We have a People-first culture – our commitment to putting people first improves the satisfaction of our employees and provides a better experience for the customer. From our customer service associates through to our global leaders that support them, everyone is valued.


What does an HR Intern learn at Sitel?
An HR Intern oversees the administration of all people related matters such as:
• Day to day operations of the HR functions and duties
• Compile and update employee records (hard and soft copies)
• Handle employee requests regarding human resources issues: Regulations; Complaints and grievance procedures; Compensation and benefits; Employment law; Employee relations

What do I need to be an HR Intern at Sitel?
• Full working proficiency in English (C1 minimum)
• BS degree in Human Resources or related field
• Strong communication and interpersonal skills
• Profile match with our assessment centre 
• Excellent organizational skills


Bonus Skills 
• Full working proficiency in French (preferable)
• Knowledge of and experience in the contact centre industry
• Basic knowledge of labour law
• Proficiency in other major European languages

Our compensation and benefits package
At Sitel, we believe our people are our most important asset and therefore we take pride in finding the best, most talented and driven employees. Among the benefits of working with us are:
Compensation Package 
- Paid Internship
- Monthly meal allowance


Celebrations & Recognition
- Customer Service Week
- Summer and Christmas party
- Vision Passion Purpose (VPP) Awards
- Corporate Birthdays 
- Carnival, Halloween, Easter and many other celebrations


Health and well-being
- On-site Doctor
- Fresh fruit twice per week


Personal development opportunities
- Induction training
- On-the-job training and job shadowing of senior HR professionals
- Sitel University Program
- Career opportunities


We Sitel are a People First corporation and we have many international associates. 
If you feel that this ad sums up your character and your ambitions, please submit your resume as soon as possible.

About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)