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Accouting Supervisor
Sitel | Nashville, Tennessee
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Job Description

Summary of Primary Job Responsibilities

- Responsible for supervising the general accounting functions.

- Provide leadership on automation & streamlining of existing accounting procedures with the goal of   implementing "best practices" and drive out "excess costs" to support a three day close process.

- Ensure timely and accurate recording of financial transactions in accordance with GAAP and company policies.

- Prepare/review all account reconciliations.

- Manage and drive the month-end close process (Oracle).

- Support month end and quarter end balance sheet and income statement reviews and preparation of any financial reporting requirements.

- Proactively research and document conclusions on accounting issues with appropriate references to relevant GAAP pronouncements.

- Ensure that all internal policies and procedures are consistently implemented and followed.

- Interface with auditors for audit requirements.

- Create Ad-hoc reports and analysis as required.

- Serve as key liaison between Operational Finance, IT and Accounting teams.

- Motivate, mentor and supervise the accounting team.


Typical Qualifications


Bachelor's degree in Accounting or Finance.


Experience Target

8+ years of professional accounting experience in a company with international exposure and greater than $500 million in annual revenues.

5+ years of professional staff supervisor experience.



Proven leadership, management and strategic thinking skills.

Excellent written and oral communication skills. 

Excellent organization, project management, prioritization, problem-solving and decision-making skills in a fast-paced environment. 

Proficiency with various software applications, including Microsoft Office suite (Essbase, Word, Excel, PowerPoint, Oracle).



Ability to interface with GAAP accounting theory. 

Ability to build general ledger processes.

Ability to establish accounting controls.

Ability to ensure SOX compliance.

Understanding of accounting system applications.

Ability to work in a fast-paced environment and handle multiple tasks.


Special Certifications:

MBA/CPA preferred.


Travel Required





About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)