Experience:
No experience
Employment Type:
Full time
Posted:
5/26/2017
Job Category:
Customer Service
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Customer Service Representative with Russian
Sitel | Belgrade, Maine
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Job Description

About Us

SITEL is a global leader in providing contact centre services. SITEL meets diverse needs of its clients, related to customer care and business transaction processing, through a network of 75.000 employees in 22 countries. SITEL offers first-class solutions through more than 146 offices in North and South America, EMEA and Asia. As the winner of major awards in its field, SITEL provides clients with strategic and diverse support which provides them with a return on investments made.

Job Summary

We are looking for friendly individuals with computer and customer service experience to service our Global Satellite client customers. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment!

Primary Job Responsibilities

The operator at the contact centre will be responsible to effectively respond to customer requests by phone and email, promote relevant products, respond to complaints and questions from customers and record them appropriately in the system.

Skills/Knowledge/Abilities

    Education

    High school diploma or equivalent

    Experience Target

      Specialized Certifications

        About Sitel

        SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)