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Sitel | Hialeah, Florida
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Job Description

Primary Job Responsibilities:

-Assume responsibility for drafting, editing and promoting online and offline information on key topics related to our core business and its development for the American market (mainly).

       Such as: white papers, short articles, our bi-yearly magazine Actimag/Sitelmag

-Manage information related to our current news: prepare, evaluate and monitor online and offline information for high-level events;

-Ensure coherence of the Group messages and quality of content

-Promote the use of new information and communications tools

-Cooperate with the communications staff and other departments to improve quality of content and develop necessary collaborative practices.



-Bachelors degree in journalism, media studies, communications or other relevant discipline; an excellent understanding of new information and communication technologies.


Experience Target:

-3 to 5 years experience.



-Proven professional experience in a similar position.

-A capacity to identify opportunities to increase, develop and enhance the online and offline visibility of the company and its relevance to key actors and decision-makers.

-Good interpersonal skills, including the ability to work in a multicultural environment.

-High level of oral and written communications skills in English.

-An extra language such as Spanish would be a "plus".



About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)