Experience:
No experience
Employment Type:
Full time
Posted:
1/2/2017
Job Category:
Customer Service
Customer Service Representative - Maine
Sitel | Limestone, Maine
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

About Us

Sitel Contact Center Outsourcing Solutions

 
Sitel is looking for qualified candidates to join our team of associates in Caribou, ME. We hire talented people who share our passion for providing exceptional customer service. 

 

A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.

Summary of Primary Job Responsibilities

 
Job Duties:

Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.

 
 
We offer:
  • Paid professional training
  • Medical and dental benefits for full-time employees
  • 401(K)
  • Vacation and holiday pay
  • Full-time shifts
  • Employee discounts with Sitel's major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.

Requirements

  • Prior customer service experience preferred
  • Self-motivated and able to work independently
  • Excellent communication skills
  • Professional, articulate voice
  • Ability to multi-task in several computer applications while holding a conversation with a customer
  • Type 25 words per minute
  • Enjoy working in a fast-paced environment while maintaining a professional attitude

Pay Rate

Pay rates will start at a minimum of $8.00/hour with scheduled increases. Agents are eligible to receive a pay increase at 90 days, 180 days, 12 months and 24 months.

Career Opportunity

You deserve an opportunity that provides exceptional benefits and security with room to grow.

 

Now is the time to take control of your future!

Experience Target

6 months customer service experience preferred

Application Process

Application Process

Both steps must be completed before we can consider your application

Footer

Caribou, Limestone

About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)