Experience:
No experience
Employment Type:
Full time
Posted:
1/2/2017
Job Category:
Customer Service
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Customer Service Representative - Starkville
Sitel | Starkville, Mississippi
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Job Description

About Us

Sitel is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. 

 

A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life.

Summary of Primary Job Responsibilities

Our clients come from various industries including financial services, health/fitness, media services, retail, travel, and satellite service. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. 

Education

High School Diploma or GED required

Experience Target

  • Prior customer service experience preferred

Knowledge/Skills/Abilities

  • Self-motivated and able to work independently
  • Excellent communication skills
  • Professional, articulate voice
  • Ability to multi-task in several computer applications while holding a conversation with a customer
  • Type 25 words per minute
  • Enjoy working in a fast-paced environment while maintaining a professional attitude

Pay Rate

Starting pay depends upon the line of business in which you are hired.

Others

There are also opportunities for 'Pay for Performance', attendance rewards and an outstanding employee referral plan. 

The environment is professional casual dress.

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Starkville

About Sitel

SITEL Corporation (SITEL) is engaged in providing business process consulting, outsourcing and technology to clients in the automotive, consumer, financial services, government, insurance, technology, telecommunications, travel and utility sectors. SITEL specializes in designing, implementation and operation of multi-channel contact center solutions. The Company provides customer acquisition, customer care, technical support and risk management services on an outsourced basis, as well as operational and information technology professional services for both outsourced and in-house contact centers. (Source: 10-K)