Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
1/29/2018
Job Category:
Information Services
Industry:
Other
IT Help Desk Temp Support
(This job is no longer available)
Singularity University | Moffett Field, CA
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Job Description

We are looking for someone to work, on a temporary basis (about 3 months), with our IT support team. This position can be part-time or full-time depending on your availability. 

ESSENTIAL FUNCTIONS:

  • Respond to IT support ticket requests, addressing SU’s internal IT needs and demands. Procure, install, configure, and debug staff computer hardware and software, Software-as-a-Service subscriptions, videoconferencing, telephony, and printing equipment, and networking systems.

  • Onboard and offboard SU staff, faculty, consultants, and contractors as required by the business. Provide staff training and instructional documentation where beneficial.

  • Improve the efficiency of SU Tech Ops through projects of internal systems automation, monitoring, and directory services.

COMPETENCIES:

  • Excellent communications and customer service skills.

  • Excellent technical hardware and software system debugging skills.

  • Ability to code in at least one scripting or high level programming language.

  • Excellent interpersonal skills, with the ability to work both collaboratively and independently with technical and non-technical people.

QUALIFICATIONS:
  • Experience in a position that required IT, desktop, or computing system support.
  • Skilled and proficient in personal computer/laptop management in addition to administering shared software services on behalf of users. Familiarity with Google Apps or equivalent in a professional environment.
  • Strong written and verbal communications skills.
  • Ability to multitask, prioritize multiple projects and tasks, and operate in a fast-paced work environment.

About Singularity University

We empower a global community with the mindset, skillset, and network to create an abundant future. Join us on a transformative journey from inspiration to impact, and discover what being exponential means to you.

We believe our world has the people, technology, and resources to solve any problem, even humanity’s most urgent, persistent challenges. 

As a catalyst for global change, we help others leverage rapidly accelerating technologies—including artificial intelligence, nanotechnology, robotics, and digital biology—in innovative ways to unlock solutions that can positively impact billions of lives.