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Retail Technology, Support & Facilities Manager | Sydney
Singtel | South Base, Georgia
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Job Description

Join a company dedicated to your career development.

Join a company dedicated to your career development, a company interested in you.


 At Optus, we’re excited about the potential for new ideas and new approaches to improve people’s lives and we’re looking for a Continuous Business Improvement Lead who feels the same.

 Reporting to the Director, Retail Operations, this role is accountable for the strategy, design, transition and operational performance of technology in to the Optus’ 360+ branded stores; 170+ company owned and approximately 200 licensed/franchised.


 To be successful in this role, you will require strong influencing and leadership skills to manage and co-ordinate key stakeholders to ensure delivery of AOP and operational performance in line with required service levels.


The key responsibilities include:


  • Develop strategies for the enhancement of Retail applications, end user computing and networks
  • Leads, directs, and plans the research, design, development and implementation of technology solutions for Retail 
  • Monitor information systems to ensure effective and efficient computer operations and support applications are maintained


Successful people come from diverse backgrounds and the skills we look for include:      


  • 10 years professional experience in a similar IT position
  • Good understanding of the Retail Operations and Telco experience is preferred
  • Demonstrated experience in designing, deploying, supporting remote sites
  • Advanced stakeholder management, interpersonal, relationship building and negotiation skills
  • Experience in all levels of vendor and budget management
  • Passion for leadership and developing high performing  technical teams
  • Thrives on solving problems quickly and creatively
  • High degree of initiative and pro-activie attitude and attention to detail


This isn’t just your next job, this is your next career, we are in this together.


 So are you ready to join the Optus Team?


Optus encourages applications from all backgrounds and ages, including different cultures, people with disability, sexual orientation, family and caring responsibilities and indigenous Australians.


Heads Up!!

Due to the fast paced nature of the Optus business, our vacancy close dates may be subject to change. Don’t delay, make sure you apply as soon as possible. We will assess applications as they are received.
One last thing, Optus operates a direct sourcing model so no agency introductions, sorry folks.

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