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SMB Lead Generation Team Leader
Singtel | Adelaide, California
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Job Description

Join a company dedicated to your career development.

So, Why Optus?


We see ourselves leading Australia in outstanding customer experience. In striving to achieve this, five core values guide us. These are: customer service, our challenger spirit, teamwork, integrity and personal excellence.


We’ve put a lot of investment behind innovation, and would love to work with people who provide ideas that differentiate, disrupt and deliver amazing services for our customers.


Consumer Australia


Consumer Australia serves more than ten million customers each day and is the only carrier in Australia to own and operate three types of network infrastructure – mobile, fixed and satellite. 


We provide customers (retail and SMB) with a range of services including mobile, telephony, business network services, fixed and wireless broadband, satellite services, as well as entertainment and subscription television.


Our SMB Business


The Optus Small and Medium Business team is a bunch of passionate experts who help Australian businesses with a range of services including mobile, fixed landlines, cloud solutions, networking, broadband, satellite and entertainment services. Our customers are our focus, and they’re growing, and growing fast. We must be anticipating the needs and requirements of our existing and new customers, by providing them game changing experiences.


With over 200,000 new businesses entering Australia every year, this presents an opportunity for Optus to capture a significant share of this growing market.

Lead Generation Team Leader


The Team Leader of the Lead Generation team will drive a team of consultants that perform cold calls to small businesses across Australia. You will have the opportunity to mentor a group of passionate individuals, ensure your team members have the tools, knowledge and capability required to be successful, and you will liaise with some senior members of our SMB team to ensure outcomes and goals are reached.


Who we’re looking for


We are in search for someone who is passionate about team leading and mentoring, with a background in call centre cold calling and sales.


You will have around 4 or 5 years’ experience as a Team Leader in a similar environment, and prior to this, you would have been a phone based sales consultant yourself. You will have the ability to motivate people, and build high performing teams and cultures.


This is a great opportunity for you to take ownership of the current team, and put your own solutions into play!


You will also have experience dealing with a range of senior internal stakeholders, with the ability to build and maintain strong relationships including influencing outcomes.


This is an amazing opportunity to join our SMB team in a time of growth, and be at the forefront of the fastest moving industry in the world.


Employee Benefits


Working at Optus will provide you with a range of benefits that will enrich your personal and professional life. With features such as a range on on-site Health and Wellbeing specialists, financial advisers, company discounts and child care services, we ensure that we provide you with a safe and productive work environment.


Click here to find out more about what it’s like to work at Optus.

Heads Up!!
Due to the fast paced nature of the Optus business, our vacancy close dates may be subject to change. Don't delay, make sure you apply as soon as possible. We will assess applications as they are received.
One last thing, Optus operates a direct sourcing model so no agency introductions, sorry folks.

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