Experience:
3-5 years of experience
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Employment Type:
Full time
Posted:
5/23/2017
Job Category:
Customer Service
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Beauty Studio Coordinator
Sephora | Culver City, California
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Job Description

Job ID: 115533
Store Name/Number: CA-Culver City (0738)
Address: 6000 Sepulveda Blvd, Suite #1341, Culver City, CA 90230, United States (US)
Job Type: Full Time
Position Type: Regular Employee

The Beauty Studio Coordinator is the host and DIC (Director in Charge) of the Sephora Beauty Studio and events. This position maintains a high level of client service while upholding our brand promise of personalized service by engaged experts. Monitoring Beauty Studio's performance and coaching the artists performing services are key job expectations.

Client Service
  • Welcomes and engages clients arriving for their appointment and checks them into online reservations
  • Create energy and excitement at the Beauty Studio, pulling existing
  • clients to sit down for a service and manages sign-ups for future appointment and classes
  • Helps convert mini makeovers into custom makeovers and personal beauty
  • consultations when an artist with the appropriate certification is available
  • Ensures walk ins receiving a custom makeover or personal beauty
  • consultation are logged into online reservations for tracking purposes and a sign-up sheet for Mini Makeovers as needed
  • Monitors all Beauty Studio activities ensuring a world class client experience.
  • Keeps beauty studio clean and organized, answers client questions, pulls product/ testers, etc.
  • Celebrates Beauty Insiders and promotes sign ups
  • Provide courteous, knowledgeable service to clients
  • Determine client's needs and suggest products to meet their needs

Business Acumen & Driving Results
  • Communicate and drive Beauty Studio sales and metrics using analytics IQ reports
  • Assess Color IQ usage and develop a daily strategy to exceed company goals
  • Promotes accurate service tracking at POS adhering to company definition of in-store service types
  • Knowledge, skills required
  • Excellent client service and communication skills
  • Cosmetic experience required
  • Proficient in Windows, Word, Excel
  • 2-3 years in retail/service industry preferred

Minimum Educational Level
  • High School Graduate
  • Proficiency in a foreign language desirable

Requirements of the Job
  • Strong communication skills; good business acumen and ability to speak to results
  • Ability to lift and carry up to 50 pounds and bend/ stretch to stock shelves
  • Handle and apply cosmetic products to clients including fragrance
  • Willingness to work flexible days/nights/hours, weekends and holidays
  • Wear costume provided
  • Consistent and reliable attendance

COMPANY OVERVIEW:

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

About Sephora

Sephora, the beauty authority, revolutionized the global beauty industry with its unique retail concept rooted in a powerful combination of unparalleled brand and product assortment, distinctive store design and the beauty expertise of its sales consultants. Sephora offers clients a choice of more than 200 classic and emerging beauty brands across a broad range of product categories including skincare, makeup, fragrance, bath & body, hair care, smile care and tools, as well as the company's own private label. Sephora was founded in France in 1969 and acquired by Paris-based LVMH Mo?t Hennessy Louis Vuitton, the world's leading luxury products group, in 1997. Celebrating its 10th Anniversary in 2008, Sephora America operates 202 stores in the United States and Canada, and the world's top beauty website, Sephora.com. Sephora Europe has more than 500 stores within 12 countries and has established 30 locations in China. Thanks to Sephora's recent partnerships with HSN, a global multi-channel retailing giant, and JCPenney, one of America's largest department stores, the beauty authority is now accessible to more clients than ever before.

This company profile was created by AfterCollege and is about Sephora. This page is not endorsed by or affiliated with Sephora. For questions regarding company profiles, please email: care@aftercollege.com.