Experience:
No experience
Employment Type:
Full time
Posted:
6/16/2017
Job Category:
Customer Service
cALL Center Customer Service Representative
Seasons Hospice & Palliative Care | Madison Heights, Michigan
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Job Description


Job ID: 2017-5403
Coverage Area:
Scheduled Hours: Every Saturday/Sunday 8a to 8:30p one week and 8a -5:30p the other

Description

Seasons Hospice & Palliative Care is seeking a cALL Center Customer Service Representative to join our team of professionals in Madison Heights, MI. We make a difference every day to patients and families coping with end of life illness in creating a center of excellence in hospice care.


The cALL Center Customer Service Representative is responsible for coordinating caller information, including referrals and inquiries about hospice services to the appropriate Triage Center personnel. Serves as a member on the Triage Team for building and maintaining provider relationships.

Qualification

Demonstrated commitment to hospice philosophy of care.

Excellent verbal and written communication skills.

Strong organizational skills and good computer knowledge.

Demonstrated ability to work closely with a variety of people while effectively using problem solving skills.

Demonstrated commitment to Seasons Hospice's philosophy of care, values, mission statement and organizational culture.

 

KEYWORDS: AOPS9

About Seasons Hospice & Palliative Care

At Seasons Hospice, our only goal is to provide the care you or your loved one needs at a critical time in life. It's also nice to know that you will always have a real person to answer your questions or offer the help you need when you call Seasons. Among the services we provide are regular visits by registered hospice nurses who have expertise in pain and symptom management. Also, we provide home health aids, psychological support for residents and families, companionship plus spiritual and bereavement support during and after terminal illness. We also provide innovative therapies such as speech, music and pet therapy that add quality to our patients' lives.

This company profile was created by AfterCollege and is about Seasons Hospice & Palliative Care. This page is not endorsed by or affiliated with Seasons Hospice & Palliative Care. For questions regarding company profiles, please email: care@aftercollege.com.