Experience:
No experience
Employment Type:
Full time
Posted:
9/21/2018
Job Category:
Manufacturing
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Assistant Manager, Operations
Sears Hometown & Outlet | Santa Ana, California
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Job Description

The Operations Assistant Store Manager is responsible for managing the business operations of the store that includes overall store operations, receiving/replenishment functions and Human Resources (HR) operational activities. This position is accountable for managing facilities, payroll, expenses and inventory shrinkage. This position is also responsible for the functionality within the 4-walls of the store including the testing, cleaning, repair, disposal of merchandise, pricing and analysis of distressed product. This position is also a role model within the unit for abiding by and holding others accountable for the Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity.

Job Duties/Responsibilities:

* Leads the Operations team to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale
* Selects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards, which includes taking decisive action with underperformers; and focuses on positioning high performers for growth opportunities within Sears
* Manages store and Outlet Repair Center (ORC) expenses
* Develops partnerships with Sears Logistics Services (SLS) distribution centers, Vendors and Product Repair Service units
* Audits receipt of merchandise into the store's inventory
* Takes ownership for full implementation of Corporate programs and initiatives on expense management, productivity and Associate morale
* Monitors and manages adherence to operational and receiving processes (i.e., Shipping, Receiving, Pricing, Repair, and Testing) and ensures performance standards are met
* Manages Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve performance
* Ensures consistency of operational processes within the store
* Assists Store Manager to plan and manage store expenses
* Ensures that the store adheres to safety policies and procedures
* Manages the store warehouse space and offsite storage (if applicable)
* Maintains facilities and housekeeping
* Understands and communicates to store Associates the activities and unique local issues
* Ensures that the store operates in full compliance with applicable laws, regulations and Company ethics policies
* Monitors testing and repair of product to ensure documented process is in compliance
* Partners with Product Services on store merchandise
* Manages the receipts and shipments of merchandise to selling units
* Performs other duties as assigned

Required Skills:

* Understands merchandise flow from vendor to customer
* Overall computer literacy
* Strong drive for results
* Action oriented with strong skills in execution
* Strong coaching and associate development skills
* Courageous leadership skills
* Ability to manage multiple priorities simultaneously
* Ability to focus on critical issues and activities
* Knowledge of retail business and Outlet store operations
* Strong business acumen and financial literacy
* Change management skills
* Ability to pay attention to detail

About Sears Hometown & Outlet

Sears Hometown and Outlet Stores, Inc. (NASDAQ: SHOS) is a national retailer primarily focused on selling home appliances, lawn and garden equipment, tools and hardware. As of May 3, 2014, Sears Hometown and Outlet Stores, Inc. and its dealers and franchisees operated 1,250 stores across all 50 states as well as in Puerto Rico and Bermuda. In addition to merchandise, Sears Hometown and Outlet Stores, Inc. provide consumers with access to a full suite of services, including home delivery, installation and extended service contracts. Sears Hometown and Outlet Stores, Inc. operates through two segments-the Sears Hometown and Hardware segment and the Sears Outlet segment. The Sears Hometown and Hardware segment's stores are designed to provide customers with in-store and online access to a wide selection of national brands of home appliances, lawn and garden equipment, tools, sporting goods and household goods, depending on the particular store. The Sears Outlet stores are designed to provide customers with in-store and online access to purchase new, one-of-a-kind, out-of-carton, discontinued, reconditioned, overstocked and scratched and dented products across a broad assortment of merchandise categories, including home appliances, apparel, mattresses, sporting goods, tools and lawn and garden equipment at prices that are significantly lower than manufacturers' suggested list prices.

This company profile was created by AfterCollege and is about Sears Hometown & Outlet. This page is not endorsed by or affiliated with Sears Hometown & Outlet. For questions regarding company profiles, please email: care@aftercollege.com.