Experience:
No experience
Employment Type:
Full time
Posted:
1/22/2018
Job Category:
Engineering
Electronics Product Support Specialist (3394TM011818)
(This job is no longer available)
Search Masters | Avon, OH
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Job Description

Company Description

  • Company has over 30 years of industry experience
  • Has offices in 22 countries
  • Supports customers in the automotive, aerospace, electronics, and materials industries
  • Creates equipment with quality assurance and R&D applications

Job Description

  • Handle inbound service-related customer calls
  • Ask pertinent questions to identify customer issues
  • Enter trouble tickets into company ERP system
  • Provide a resolution to customers' inquiries and issues if they are easily remedied
  • If tickets require escalation, assign the call to an appropriate technical Support Engineer

Key Requirements

  • Associates degree in a related field is preferred, but not required
  • Ability to read and to interpret electro-mechanical schematics is required
  • Familiarity with capacitors, resistors, motors, and voltages is required
  • Computer literacy and proficiency using Microsoft Office software is required
  • Must have mechanical aptitude!

Additional Information

  • All your information will be kept confidential according to EEO guidelines
  • All applications must be accompanied by a resume and contact information
  • Please forward your resume to Tom Maine and reference job #3394TM011818

Qualifications

Applicants must be eligible to work in the specified location

About Search Masters

Local Search Masters focuses in search engine marketing for both national and local search strategies. Founded in 2006 and headquartered in Nashville, TN, LSM is a growing team of creative, mildly funny and extremely motivated folks and working to become the most prestigious firm in the search engine marketing industry. We are genuinely excited about partnering with each new client to enhance their Internet marketing strategy and make their website a better branding and lead-generation tool for their business. If you'd like to see more information about Local Search Masters you can visit our team page, read or watch client SEO testimonials or look over our services.