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Fraud Specialist (Part-Time)
Scotiabank | Toronto, Iowa
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Job Description

Requisition ID: 1151

Join the Global Community of Scotiabankers to help customers become better off.

Purpose of Job

Reporting to the Manager, Risk Technology & Fraud Prevention.

The Fraud Specialist plays a critical role in gathering and analyzing data to identify the common points of compromise on counterfeit fraud files for both Debit and Credit portfolios.  The incumbent is accountable for proactively identifying accounts at risk and reducing fraudulent losses to the Bank with minimal customer impact.  The Fraud Specialist uses a variety of resources available to report emerging fraud trends, identify collusive merchants, detect the onset of a potential data breach and notifies the appropriate parties of suspected points of compromise for further investigation.

The incumbent carries out his/ her responsibilites with a high degree of autonomy and operates with an aptitude for immediate decision making to achieve customer-centric  resolution of fraud issues.


Key Accountabilities

  • Accountable for early identification of suspected points of compromise through the analysis of counterfeit cards and fraud exploitation. 
  • Assess the compromise as a whole and initiate best strategy to ensure minimal cardholder impact and risk exposure to the Bank.
  • Provide collaborative input and direction to the ongoing execution of fraud management strategies and programs.
  • Consistently demonstrate a high degree of adaptability to changing priorities between debit and credit portfolios in the event of a critical fraud spend
  • Ensure effective, accurate and value-driven communication of new fraud trends are shared with both internal and external stakeholders.
  • Provide regular comprehensive and detailed reports on performance in detection and prevention of fraud.
  • Actively participate on multiple monthly conference calls hosted by various vendors to share fraud trends and best practices with other payment card issuers
  • Maintain a thorough and current comprehension of industry fraud trends through self-directed research.
  • Provide a high caliber of expertise to Scotiabank management relative to all aspects of payment card fraud.
  • Develop and implement reports/ spreadsheets for investigative aids, reporting to Interac and to quantify losses attributed to common points of compromise.
  • Develop and maintain partnerships with internal and external contacts including industry peers  to assist in the investigation of counterfeit fraud.


Functional Competencies

  • Advance proficiency in Microsoft Excel and data analysis software such as Crystal Reports and Microsoft Access
  • Thorough knowledge and experience with building tables, queries, macros and the ability to understand and apply new applications, including unique fraud detection and prevention tools
  • Strong interpersonal/ communication skills, committed to learning and keeping pace with changes in technology relative to the banking industry
  • Advanced analytical skills with the ability to assess and develop data into quantifiable reports
  • Thorough knowledge of the Bank's card products and the technical envionment associated to support all portfolios among the various systems and tools available.
  • Proven ability to manage multiple assignments and competing priorities with minimal supervision.
  • The incumbent must have an above average ability to analyze and identify fraud trends and demonstrate initiative and sound judgment to minimize fraud with minimal customer impact under tight timeframes.


Educational Requirements

  • Minimum of two years experience in the payment card industry.  Background knowledge in fraud is an asset.



  • The hours for this position are from Thursday - Saturday, 12:00pm - 8:00pm
  • The location for this role is Don Mills & Eglinton, North York, ON.


Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

This company profile was created by AfterCollege and is about Scotiabank. This page is not endorsed by or affiliated with Scotiabank. For questions regarding company profiles, please email: care@aftercollege.com.