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Associate/Specialist for SAP HANA Development Support Job
SAP | Winnetoon, Nebraska
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Job Description

The SAP HANA team develops a platform that performs parallel in-memory processing of huge data sets to offer extremely fast real-time responses for Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP). The platform also provides tailored functionality for predictive-, business-, and spatial analytics as well as for text processing and planning - all in one architecture.
Do you enjoy being a highly skilled expert in a specific area, cracking the hard nuts collaboratively as a team? Then we are looking for you to extend our team in SAP HANA Development Support.
Within our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time occasionally you can do so given your manager’s agreement.

You will be working in the Development Support team for SAP HANA, which is part of the HANA Development department. As a technical expert for database management systems and the SAP HANA platform, you will conduct in-depth technical analysis, identify viable solutions and immediate workarounds. You will drive and shape communication with all involved parties while dealing with high-priority issues and critical situations involving customers and internal stakeholders.
Our daily work has a direct influence on how our customers perceive the quality level of SAP HANA as a product.
As the Development Support team is distributed around the globe you will have colleagues all over the world. You will work closely with global development teams and acquire deep technical knowledge of the different HANA components. Your daily work will require the ability to adapt to a fast-paced environment and to prioritize quickly.
In your daily work you can expect to:
•    Analyze complex technical problems related to the database engine and the SAP HANA platform
•    Always find a helping hand for extremely tough cases
•    Determine and understand the complex set of conditions under which a certain issue occurs and create a simulation of the problem in internal environments
•    Influence SAP HANA as a product by

  •      Coming up with new supportability features and contributing to improve existing ones
  • Grasping gaps between real-world requirements of our customers and the capabilities of SAP HANA. You incorporate improvements by translating those into development requirements and aligning feasibility with development    

•    Work on technical issues of a complexity that sometimes requires a whole team of experts to look into and discuss on a very high skill level
•    Explain and document technical problems, workarounds and solutions in flawless, written form to customers and colleagues, understanding both, the technical impact and the business impact
•    Represent SAP HANA Development to the customer
•    Contribute to the skill level of the team by sharing your knowledge with the local and global team

Required skills

•    University degree (bachelor, diploma, master) in Computer Science, Mathematics, Physics or related fields
•    Strong analytical skills
•    Good communication skills
•    Familiar with debugging and analyzing complex problems
•    Basic LINUX skills
•    Good knowledge of Database Management Systems, SQL and database architectures
•    Good knowledge of at least one of the following programming/scripting languages: Python/Shell-Scripting, C/C++/C#, ABAP, Java
•    Ability to work well in global teams across different time-zones
•    Verbal and written working proficiency in English and German language

Preferred skills
•    Understanding of customer’s IT processes
•    Using C++-Debuggers (like GDB) or other profiling or tracing tools
•    Knowledge of SAP Applications (SAP NetWeaver, BW, S/4 HANA, …)
•    Knowledge of Continuous Integration, Delivery and Software Testing
•    Knowledge in Git, Gerrit, Jenkins
•    Distributed file systems, compression algorithms, distribution algorithms
•    Good experience with network & storage system

GRADUATE - or more years of professional experience in the field of delivering technical services to customers, analyzing complex technical issues, technical consulting, last level technical support or software development.


SAP’s vision is to help the world run better and improve people’s lives.

As the cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries run better. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably.

At SAP, we believe in the power of collaboration and empower our employees to perform at their best in an environment that encourages free and open expression of ideas. You’ll work alongside creative thinkers who share your interests, while turning big ideas into reality for our customers. With innovative job training, mentors to help you grow, and the flexibility to balance your work and personal life, you’ll be able to get more out of your career. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer.

Now it’s your turn to take the next step and help make the world Run Simple. #saphanacareers


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at Careers.Germany@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis.

Requisition ID: 157369   Work Area: Software-Quality Assurance   Location: Walldorf/St. Leon-Rot  Expected Travel: 0 - 10% 
Career Status: Early Talent   Employment Type: Regular Full Time   Additional Locations:  

About SAP

Business Objects is the world's leading business intelligence (BI) software company, with more than 39,000 customers worldwide, including over 80 percent of the Fortune 500. Business Objects helps organizations of all sizes create a trusted foundation for decision making, gain better insight into their business, and optimize performance. The company's innovative business intelligence suite, BusinessObjects(TM) XI, offers the BI industry's most advanced and complete solution for performance management, planning, reporting, query and analysis, and enterprise information management. BusinessObjects XI includes the award-winning Crystal line of reporting and data visualization software. Business Objects has also built the industry's strongest and most diverse partner community, and offers consulting and education services to help customers effectively deploy their business intelligence projects. Business Objects has dual headquarters in San Jose, Calif., and Paris, France. The company's stock is traded on both the Nasdaq (BOBJ) and Euronext Paris (ISIN: FR0004026250 - BOB) stock exchanges.

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