No experience
Employment Type:
Full time
Job Category:
Information Services
Sr Manager, Enterprise IT Systems
(This job is no longer available)
Sandia National Laboratories | Albuquerque, NM
Grad Date

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Job Description


The Computing Support Services \(10760\) organization consists of five departments that provide the Sandia workforce with an effective, stable and secure computing environment\. This environment includes a set of IT services and tools such as an integrated help desk, systems operation center, mobility services, desk side support, enterprise collaboration services, development and support of IT technologies & cyber protections, and tools for IT providers to monitor/manage our IT services\. The organization’s focus is delivering an exceptional user experience with computing products and services that enable mission productivity\.

An opening exists for a customer\-oriented, enthusiastic and motivated manager to manage the 10760 organization\. The senior manager is responsible for providing leadership, advocacy and vision for a team of dedicated managers\. The 10760 senior manager is expected to collaborate and partner with the 10700 management team to execute the mission of the 10760 group\. The preferred candidate will have a broad range of IT domain knowledge with a demonstrated history of innovative solutions and excellent customer service\.


+ Requires a bachelor's or master's degree in Computer Science, Computer Engineering, MIS, or equivalent discipline and 10 or more years of experience, including five or more years of managerial experience\.
+ Ability to obtain and maintain a required DOE Q\-level security clearance\.


+ Project Management \(PMI\) certification\.
+ Expertise with or strong understanding of the ITIL service framework\.
+ Leadership skills, team player, strong interpersonal skills\.
+ Demonstrated record of driving results\.
+ Demonstrated ability providing critical thinking on wide range of technical & nontechnical issues\.
+ Ability to mentor a management team and senior\-level exempt professionals on future needs of the group\.
+ Demonstrated ability to establish and execute on a strategy for IT services\.
+ Demonstrated ability to lead diverse cross\-organizational teams\.
+ Demonstrated ability of leading an organization in the development and execution of innovative services\.

Department Description:

Computing Support and Services is an integrated, cross\-organizational team committed to providing Sandia National Laboratories' workforce with a robust, secure, and reliable computing experience and environment\. We do this by providing innovative physical, virtual and mobile computing solutions that deliver a positive user experience and enable customer productivity\. We excel at developing customer relationships, attracting and retaining highly qualified staff, and continually implementing new technologies and improving processes in order to enable Sandia's mission success\.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting\-edge work in a broad array of areas\. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
+ Extraordinary co\-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance\*

_World\-changing technologies\. Life\-changing careers\._ Learn more about Sandia at: http://www\.sandia\.gov

\*These benefits vary by job classification\.

Security Clearance:

Position requires a Department of Energy \(DOE\) granted Q\-level security clearance\.

Sandia is required by DOE directive to conduct a pre\-employment drug testing, and a pre\-employment background review that includes personal reference checks, law enforcement record and credit checks, and employment and education verifications\. Applicants for employment must be able to obtain and maintain a DOE Q\-level security clearance, which requires U\.S\. citizenship\.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance\. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, rendering the inability to perform the duties assigned and resulting in termination of employment\.

EEO Statement:

Equal opportunity employer/Disability/Vet/GLBT

About Sandia National Laboratories

Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin company, for the U.S. Department of Energy. With main facilities in Albuquerque, NM, and Livermore, CA, Sandia has major R&D responsibilities in national security, energy and environmental technologies, and economic competitiveness.