Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
8/31/2017
Job Category:
Information Services
Industry:
Government
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Team Lead, Videoconferencing & Collaboration (8744-1)
Sandia National Laboratories | Albuquerque, New Mexico
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Job Description

:

We are seeking a Team Lead, Information Systems Engineeringto manage videoconferencing staff in New Mexico and California\. The successful candidate will lead a cross site team in videoconferencing operations, maintenance, and project management in support of the corporate mission and provide real\-time face\-to\-face communication services\. This role will be based in New Mexico and report to a manager in California\. The Team Lead will need to perform their duties with reasonable autonomy and minimal oversight\.

The Team Lead will be responsible for but not limited to:

+ Recruit and develop team to meet demands of customer needs
+ Oversee daily operations of videoconferencing service
+ Lead project execution team to deliver new or upgrade videoconference rooms
+ Ensure successful coordination and execution of project plans
+ Performance management of exempt and non\-exempt employees
+ Provide direction and guidance to staff and contract resources
+ Budget tracking and forecasting
+ Manage customer engagements and act as primary liaison for escalations in New Mexico
+ Monitor and track health of service
+ Communicate and negotiate effectively with customers to meet business collaboration needs
+ Validate and confirm key processes are followed
+ Manage relationships with internal and external stakeholders
+ Manage vendors and 3rd parties that support systems

Required:

+ B\.S\. or M\.S\. in Information Technology, Information Systems Management, Computer Science, or relevant discipline, with at least five years’ experience; or equivalent combination of education and experience\.
+ Experience putting strategy to action and acting as a change agent\.
+ Significant experience managing projects and leading a team\.
+ Familiarity with video conferencing technology and standards\.
+ Experience in project risk management, tracking project critical paths, developing communication plans, monitoring project burn rates, developing change plans, financial forecasting, balancing resource plans, etc\.
+ Ability to obtain and maintain a U\.S\. DOE Q security clearance\.

Desired:

+ Extensive experience managing and deploying videoconference capabilities in medium to large enterprise\.
+ Experience using collaborative applications in a secure environment\.
+ Experience with and desire to integrate collaborative tools into corporate environments\.
+ Drive to stay on the leading edge of collaborative technology and to provide our customers with the most appropriate and effective tools to complete the mission\.
+ Hardware and software technical proficiency in videoconferencing\.
+ Software and hardware videoconferencing knowledge including from desktop Microsoft integration to Telepresence; protocols associated with videoconferencing; bridging \(multi\-point control\) systems and operation, streaming and application sharing, audio/video technology such as displays, projectors, flat panels, control systems, AV routers, digital and analog distribution systems\.
+ Working knowledge of network wiring architectures including network routers, switchers, hubs firewalls, gatekeepers and gateways; network routing processes and ACL lists; LAN/WAN architectures and long haul communications, ISDN, IP; telephones \(analog, ISDN and VoIP\) and telephony technology; multimedia presentation systems; data encryption and evolving computer architectures\.
+ Experience in unified communications models in an IP environment preferred\.

Department Description:

The Videoconferencing & Collaborative Technologies mission is to provide real\-time face\-to\-face interactive communication capability that enables users to effectively share ideas, concepts and information\. The tools that we support are: secure videoconferencing technologies for rooms and desktops/laptops, and application sharing\.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting\-edge work in a broad array of areas\. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
+ Extraordinary co\-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance\*

_World\-changing technologies\. Life\-changing careers\._ Learn more about Sandia at: http://www\.sandia\.gov

\*These benefits vary by job classification\.

Security Clearance:

Position requires a Department of Energy \(DOE\) granted Q\-level security clearance\.

Sandia is required by DOE directive to conduct a pre\-employment drug testing, and a pre\-employment background review that includes personal reference checks, law enforcement record and credit checks, and employment and education verifications\. Applicants for employment must be able to obtain and maintain a DOE Q\-level security clearance, which requires U\.S\. citizenship\.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance\. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, rendering the inability to perform the duties assigned and resulting in termination of employment\.

EEO Statement:

Equal opportunity employer/Disability/Vet/GLBT

About Sandia National Laboratories

Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin company, for the U.S. Department of Energy. With main facilities in Albuquerque, NM, and Livermore, CA, Sandia has major R&D responsibilities in national security, energy and environmental technologies, and economic competitiveness.

This company profile was created by AfterCollege and is about Sandia National Laboratories. This page is not endorsed by or affiliated with Sandia National Laboratories. For questions regarding company profiles, please email: care@aftercollege.com.