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Employment Type:
Full time
Job Category:
Information Services
Team Lead, Videoconferencing & Collaboration (8744-1)
(This job is no longer available)
Sandia National Laboratories | Albuquerque, NM
Grad Date

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Job Description


We are seeking a Team Lead, Information Systems Engineeringto manage videoconferencing staff in New Mexico and California\. The successful candidate will lead a cross site team in videoconferencing operations, maintenance, and project management in support of the corporate mission and provide real\-time face\-to\-face communication services\. This role will be based in New Mexico and report to a manager in California\. The Team Lead will need to perform their duties with reasonable autonomy and minimal oversight\.

The Team Lead will be responsible for but not limited to:

+ Recruit and develop team to meet demands of customer needs
+ Oversee daily operations of videoconferencing service
+ Lead project execution team to deliver new or upgrade videoconference rooms
+ Ensure successful coordination and execution of project plans
+ Performance management of exempt and non\-exempt employees
+ Provide direction and guidance to staff and contract resources
+ Budget tracking and forecasting
+ Manage customer engagements and act as primary liaison for escalations in New Mexico
+ Monitor and track health of service
+ Communicate and negotiate effectively with customers to meet business collaboration needs
+ Validate and confirm key processes are followed
+ Manage relationships with internal and external stakeholders
+ Manage vendors and 3rd parties that support systems


+ B\.S\. or M\.S\. in Information Technology, Information Systems Management, Computer Science, or relevant discipline, with at least five years’ experience; or equivalent combination of education and experience\.
+ Experience putting strategy to action and acting as a change agent\.
+ Significant experience managing projects and leading a team\.
+ Familiarity with video conferencing technology and standards\.
+ Experience in project risk management, tracking project critical paths, developing communication plans, monitoring project burn rates, developing change plans, financial forecasting, balancing resource plans, etc\.
+ Ability to obtain and maintain a U\.S\. DOE Q security clearance\.


+ Extensive experience managing and deploying videoconference capabilities in medium to large enterprise\.
+ Experience using collaborative applications in a secure environment\.
+ Experience with and desire to integrate collaborative tools into corporate environments\.
+ Drive to stay on the leading edge of collaborative technology and to provide our customers with the most appropriate and effective tools to complete the mission\.
+ Hardware and software technical proficiency in videoconferencing\.
+ Software and hardware videoconferencing knowledge including from desktop Microsoft integration to Telepresence; protocols associated with videoconferencing; bridging \(multi\-point control\) systems and operation, streaming and application sharing, audio/video technology such as displays, projectors, flat panels, control systems, AV routers, digital and analog distribution systems\.
+ Working knowledge of network wiring architectures including network routers, switchers, hubs firewalls, gatekeepers and gateways; network routing processes and ACL lists; LAN/WAN architectures and long haul communications, ISDN, IP; telephones \(analog, ISDN and VoIP\) and telephony technology; multimedia presentation systems; data encryption and evolving computer architectures\.
+ Experience in unified communications models in an IP environment preferred\.

Department Description:

The Videoconferencing & Collaborative Technologies mission is to provide real\-time face\-to\-face interactive communication capability that enables users to effectively share ideas, concepts and information\. The tools that we support are: secure videoconferencing technologies for rooms and desktops/laptops, and application sharing\.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting\-edge work in a broad array of areas\. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
+ Extraordinary co\-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance\*

_World\-changing technologies\. Life\-changing careers\._ Learn more about Sandia at: http://www\.sandia\.gov

\*These benefits vary by job classification\.

Security Clearance:

Position requires a Department of Energy \(DOE\) granted Q\-level security clearance\.

Sandia is required by DOE directive to conduct a pre\-employment drug testing, and a pre\-employment background review that includes personal reference checks, law enforcement record and credit checks, and employment and education verifications\. Applicants for employment must be able to obtain and maintain a DOE Q\-level security clearance, which requires U\.S\. citizenship\.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance\. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, rendering the inability to perform the duties assigned and resulting in termination of employment\.

EEO Statement:

Equal opportunity employer/Disability/Vet/GLBT

About Sandia National Laboratories

Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin company, for the U.S. Department of Energy. With main facilities in Albuquerque, NM, and Livermore, CA, Sandia has major R&D responsibilities in national security, energy and environmental technologies, and economic competitiveness.