No experience
Employment Type:
Part time
Job Category:
Phonathon Supervisor
(This job is no longer available)
Saint Michael's College | Colchester, VT
Grad Date

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Job Description

About Saint Michael's College:

Saint Michael's College delivers a compelling, world-class education in a beautiful Vermont setting. Our connected community allows students to form close relationships with each other and accomplished faculty and staff members, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. As a fully residential college located minutes from Burlington, one of the country's top-rated college towns, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service and wilderness experiences. Saint Michael's is among the elite ranks of only 286 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus, while the U.S. News and World Report mentioned that "St. Michael's infuses its campus culture with a spirit of serving others," and "creates a feeling of camaraderie." The College is included in the Princeton Review's Best 384 Colleges, earning a spot on the Green College Honor Roll for demonstrating a strong commitment to sustainability. Surrounded by the beautiful Green Mountains and Lake Champlain, and only 3.5 hours from Boston and 1.5 hours from Montreal, the area offers abundant recreational and cultural opportunities. To learn more, visit smcvt.edu.

Job Description:

Under the direction of the Director of Annual Giving, the Phonathon Supervisor is responsible for nightly management of the Phonathon program, supervising and motivating a team of approximately 20 student employees (callers) and generating statistical information and reports. This is a temporary part-time, contract position, based on 10 months a year September 1 - July 1. The scheduled hours are Sunday, Monday, Tuesday and Wednesday evenings 4:00 - 9:00pm and Thursday as needed/flexible hours. Some additional hours may be necessary.

Responsibilities include:

* Oversees and coordinates all aspects of the Phonathon program, including hiring and training students, creating a schedule, partnering with Campus Call, and staffing shifts.
* Acts as liaison for all phonathon technology, including working with IT and facilities to maintain the physical phonathon space and coordinating with Campus Call on data and logistics for the online calling platform.
* Assists with annual giving web updates and digital strategy.
* Participates in cultivating, soliciting and stewarding annual fund donors.
* Collaborates with and works as part of the IA Team to achieve departmental goals as set out in the work plan.

For full job description, click here.

This hourly temporary position is not eligible for regular College provided fringe benefits.


* Bachelor's Degree
* Excellent computer skills, particularly with Microsoft Office Suite (Word, Excel and Outlook)
* Ability to effectively communicate with a wide audience, exercising both professionalism and grace
* Demonstrates critical thinking in order to problem solve with colleagues on approach and next steps to reach resolutions on complex issues
* Work experience in higher education or current graduate student preferred
* Donor database experience with Datatel and Raiser's Edge/RENEXT preferred
* Must meet driver's eligibility requirements as stated in the Saint Michael's College Vehicle Use Policy

An offer of employment will be contingent upon the successful completion of a background check

Additional Information:

Saint Michael's College is committed to creating an environment that values and supports diversity, equity and inclusiveness across our campus community and encourages applications from qualified individuals who will help us achieve this mission.

Application Instructions:

Please be prepared to attach the following documents after clicking on Apply Now button:

* Resume
* Cover Letter
* Contact information for three professional references

Review of applications will begin immediately and continue until the position has been filled.

No phone calls, emails or walk-ins please.

About Saint Michael's College

Founded in 1904, St. Michael's has been identified by U.S. News & World Report as a top school for 15 consecutive years, and Hansen's outlook for the college is optimistic. The end of the campaign coincided with the finale of St. Michael's 18-month centennial celebrations.