Req ID: 47345-en_US
Rogers Retail is seeking Retail Customer Representatives who are enthusiastic about delivering a differentiated Sales & Service experience within the retail industry at our Crossiron Mills location. They should be somebody who is passionate about delivering great service to our customers, has a proven track record for driving sales and thrives in a fast paced, highly competitive sales environment. If you are driven, motivated, enjoy face to face customer interaction, provide above and beyond service and crave the opportunity to make a difference we want you to represent Rogers!
- Build and establish customer relationships
- Build customer relationships by providing prompt and exceptional sales and after-sales service
- Work with customers to understand their needs and recommend the best solutions
- Own the resolution of customer issues and resolve with urgency and good judgment
- Keep apprised and be knowledgeable of Rogers products, services, promotions and policies and the telecommunications industry
- Act as a Rogers ambassador by professionally representing the organization in accordance with the value standards
- Self-confident, enthusiastic and friendly
- Thrive in a fast paced environment
- Performance oriented
- Have previous experience delivering customer service
- Previous retail experience is an asset
- Motivated and enthusiastic team contributor
- Take ownership and accountability in educating customers on Rogers.com and other self-serve tools
- Strong listening and communication skills, professional manner, and ability to deal with customers effectively in a face-to-face fast paced working environment
- Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations
- Sales Central, and/or SGI, ICM are an asset
- Passion for telecommunications industry
- Must be comfortable with computer software
- High school diploma. Post secondary degree an asset
As part of the recruitment process, the candidates will be required to provide consent to complete a criminal background check.
Schedule: Part Time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: Unit TK07 261055 Crosslron Blvd (5513), Rocky View, Alberta
Travel Requirements: None
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
As a proud Canadian company, we're dedicated to making things easier for our customers. We're driven to make our communities and our country stronger and more successful by providing Canadian's with advanced networks, powerhouse media brands, and technologically-advanced communications services. We’ve been embracing and leading change for over 50-years, and we’ll continue to seek out new opportunities to bring our customers simple solutions for today and tomorrow.
Why Rogers? Because we believe the best is yet to come.
Posting Notes: Retail || Canada (CA) || Alberta || Rocky View || None; Retail ||