Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
6/17/2019
Job Category:
Administration
Legal Admin Assistant (Customer Service)
(This job is no longer available)
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Job Description

POSITION PROFILE

Provides direct hands on office support within a legal office environment setting in Mclean, VA. Performs various office support tasks which may include one or more of the following areas of responsibility: copy, production, and scanning, fax, mail and shipping, records support, direct floor support, hospitality assistance, conference room set up and scheduling, receptionist backup, and light facilities support. We are looking for someone with a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, vendors, staff, and others.

JOB DUTIES AND RESPONSIBILITIES

* Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal assistants, firm administration, project managers, paralegals, associates, and partners.
* Work to accurately produce jobs and projects according to required deadlines. Job and project deadlines may be short and require composure and professionalism.
* Runs all copier equipment including high volume copy machines, fax services, postage meter, and personal computer.
* Performs tasks and utilizes equipment such as: paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, and electric stapler.
* Handles time sensitive documents that are confidential in nature.
* Works to provide quality and accurate reproduction, scanning, or project work.
* Processing documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system.
* Responds to customer inquiries including the necessary coordination and calculation of time required to complete the requested task.
* Distributes incoming mail and packages to designated drop points as well as office supplies and fax transmissions.
* Performs duties related to the shipping and receiving of materials and packages.
* Performs filing duties in conjunction with specific customer requests, which may include 'purging' and archiving old documents.
* Performs file formatting for printing in programs such as Microsoft Office Suite and Adobe Acrobat Pro.
* Performs daily quality checks on convenience copiers to ensure proper functionality.
* Responds to errors or troubled copy machines. Also works to clear paper jams.
* Maintains daily meter and service logs.
* Stocks and organizes convenience copier areas.
* Straightens, organizes, and manages firm conference and meeting rooms.
* Assists facilities with box moves, office moves, and occupant moves.
* Assists facilities with light maintenance duties.
* May perform occasional cleaning duties.
* May require periodic overtime on nights and weekends, including off-hour emergency response.
* Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

* Requires high school diploma or GED and 1-2 years of related work experience.
* 2 years' experience in legal industry is preferred.
* Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

About Ricoh Americas Corporation

Ricoh Printing Systems America, Inc., formerly Hitachi Printing Solutions America, Inc., is an established world-class provider of advanced, high-end printing solutions engineered for industrial and specialty printing applications. A subsidiary of Ricoh Printing Systems, Ltd., RPSA is part of a leading global operation with customers in North America and Europe. Ricoh Printing Systems, Ltd. is the parent company of RPSA and an established manufacturer active in Japan and Asia. RPSA, with a 40 year legacy of innovations in digital printing, markets reliable high performance printers, software, supplies and professional printer services, designed to provide production printing and vertical market customers with superior printing solutions for a wide variety of applications. Long a formidable force behind the scenes in production printing Ricoh Printing Systems has supplied enterprises with millions of dollars worth of high end equipment to perform core business functions. With a large R&D investment RPSA,s Simi Valley engineering team and technical support personnel are dedicated to providing US-based customers with hands-on expertise and the ability to make product refinements to meet specific business demands.