3-5 years of experience
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Employment Type:
Full time
Job Category:
Project Management
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Project Manager - Claim Technology
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Job Description

Project Manager - Claim Technology
Irving, TX

Fortune 500 Company has a Claim Technology Services (CTS) Project Management job that is accountable for improved business results by providing enhanced decision making support and execution excellence. This job family includes roles responsible for implementing projects, designing and enhancing processes, overseeing Claim portfolios and developing and executing major programs. Individuals in this job family work closely with claim technologists, as well as, business sponsors, field contacts and other SME's to deliver projects on time, within budget and with quality.

The Project Manager Senior Consultant I is responsible for concentrating on moderately to highly complex projects and developing solutions to moderately to highly complex business problems and business unity issues. This individual will also serve as a point of contact for needs of members outside of the team, as well as a subject matter expert for project management procedures. This individual is responsible for owning processes, documentation and knowledge within the scope of their team's responsibilities.

Job Description

Manage assigned project from end-to-end
Work with Protection Risk & Compliance, product SME's and Legal to gather and develop project requirements
Work with technology and operations partners to resolve execution issues, questioning and considering the implications of decisions and recommendations
Consult with Claim SME's to determine resolution of business issues that impact project scope, cost or quality
Contribute to strategic decisions
Understand moderate to highly complex issues and risks and make judgments and/or recommendations to address
Adhere to established project management standards for issue and risk management, project status communication and project close-out activities
Determine key stakeholders and determine appropriate communication plan based on project need and stakeholder requests; develop and communicate project details re: cost, scope, quality to all impacted areas (ie regions, agencies, customers).
Review existing process with stakeholders to determine and implement enhancements that will improve quality and drive efficiency
Provide regular reporting on project activities, progress against timeline and budget
Identify, recommend and implement process/workflow solutions for IS&O
Responsible for on-boarding and training of Band A and B project managers
Recommend enhancements to best practices for requirements gathering and documentation in an effort to improve overall project quality
Analyze implementation options to meet business needs, including pros/cons of each option and provide recommendations to leadership and implement selection option

Job Qualifications

Education: Bachelor's degree or equivalent experience; project management certification preferred
Experience: 3-5 years of experience in in project management; prior insurance industry, and or IT experience preferred
Intermediate proficiency in Microsoft Office suite
Intermediate problem solving skills
Intermediate process management skills
Intermediate decision making skills
Good communication skills (written/verbal)
Strong time and project management skills
Strong attention to detail


Applicants must be eligible to work in the specified location

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