No experience
Employment Type:
Full time
Job Category:
Health Care Provider
Medical Assistant_Resource Team
(This job is no longer available)
Renown Health | Reno, NV
Grad Date

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Job Description

Position Purpose:

Under the direction of the physician, the Resource Team Medical Assistant is accountable for assisting the providers in all back office procedures in all Renown Medical Group and Urgent Care facilities. This position could be called upon to provide support to the front office if business needs dictate.

These responsibilities could include patient check in and checkout procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that the patient's questions and concerns have been addressed. The Resource Team need to maintain competencies to work on all medical groups and urgent cares to ensure patient needs are met in a timely manner. The position must have the flexibly and willingness to work in all facilities.

Nature and Scope:

The Medical Assistant is responsible for assisting the provider in all back office duties including but not limited to: escorting the patient from the waiting room to the examination room promptly, taking vital signs as per guidelines, maintaining examination rooms' stock, documentation of all patient communications, preparing lab specimens for processing, filling out the necessary referral forms and keeping records of the same, scheduling patients for tests, returning phone calls in the order of importance and filing into patient charts to become part of a permanent record, and administering treatments and medications per provider order in accordance with established policies.

Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient, and fluctuations in staffing, with the additional responsibility to float to all facilities as business needs dictate.

The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department age specific competency standard.

This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with federal, state and local regulatory agencies including third party reimbursement requirements.

This position does provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications: Requirements - Required and/or Preferred


Must have working-level knowledge of the English language, including reading, writing and speaking English. Mathematical skills and basic computer literacy required.


One (1) year experience in a physician office practice required. Multi-physician office practice experience highly preferred. CMA, RMA, EMT 1 or 180 days as a Renown MA Intern (with leadership approval) can substitute for the 1 year requirement.


Current State of Nevada license for Office Laboratory Assistant or an application must be submitted within 90 days of employment. Failure to apply for and/or receive license within 90 days will result in discharge.


Current AHA BLS/CPR required. Current Certified Medical Assistant (CMA) certification, Registered Medical Assistant (RMA) or EMT certification preferred.

Computer / Typing:

Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

About Renown Health

Company Description

Renown Health is a nationally recognized healthcare leader that stands as both northern Nevada’s largest and Reno’s only locally owned not-for-profit integrated health network. As one of the Top 100 Integrated Health Networks in the country and the only Top 100 Integrated Health Network in Nevada, we proudly offer the region an integrated solution for all of the community's healthcare needs.         

Skill. Expertise. Technology.
Renown is known for exceptional levels of skill, expertise and technology with numerous first and only programs and technology in the region, some of which include:

  • The only trauma center in the region with surgeons, specialists and nurses who are specially trained in trauma and are available 24 hours a day
  • The region's only state-of-the-art Chest Pain Center using the D-SPECT heart camera that detects heart attacks faster
  • The only Children's Hospital, Children's ER, Children’s Specialty Care, Pediatric ICU and Children's Infusion Center in the region that caters to the pediatric needs in northern Nevada
  • The first and only health system in northern Nevada to offer TomoTherapy Hi-Art Treatment System
  • The first health system in the region to offer the minimally invasive da Vinci Robotic Surgical System and to recently offer a second system for treatments
  • The region's only certified Comprehensive Stroke Center

It is these technologies that have lead doctors in the area to prefer Renown Health to any other hospital in the region by a margin of 8:1 for technology.

Company History

 A Long and Proud Tradition of Caring for our Community

While our name is new, our roots go back to 1862. It was in the midst of our country's Civil War and the Comstock Lode silver boom in nearby Virginia City when Washoe Clinic was founded to treat victims of a smallpox outbreak.  In 1864, Nevada became a state and Washoe County Hospital first opened.

For more than 140 years, our hospital has served the healthcare needs of northern Nevada. Originally operated by Washoe County as the county hospital, ownership of Washoe Medical Center was transferred in 1984 to the newly created Washoe Health System, a private, not-for-profit corporation. In the fall of 2006 after an extensive community study, Washoe Medical Center became Renown Health. Today, both Renown Health and Renown Regional Medical Center operate as private, not-for-profit organizations.

Mission & Values

Our purpose: Make a genuine difference for the many lives we touch by optimizing our patients’ healthcare experience.

Four fundamentals guide our daily work so that we may fulfill our Purpose.

  1. People: a great place for great people to do great work. 
  2. Service: anticipate customer needs and exceed expectations in a compassionate manner.
  3. Quality: provide excellence by doing the job right the first time.
  4. Stewardship: maximize the use of available, finite resources to meet the current and future needs of the community.

Working Here

Being a great place for great people to do great work is not just a catch phrase. It’s a commitment by our organization and leadership to ensure employees feel valued and appreciated, are recognized for their efforts, and have opportunities to learn and grow.

Few companies offer the events, activities and recognition programs found at Renown. In addition, we provide a superior employee benefits package and continuously look at venues to enhance employees’ knowledge and skills. Thanks to the caring, engaged people throughout our organization, Renown is not only one of northern Nevada’s largest employers, it is one of the best.

Hiring Information

If you are interested in pursuing a rewarding healthcare career please apply online for the position you are most interested in. Qualified applicants will be contacted by a recruiter for a telephone interview. If you should have any questions regarding your application or the online application process please feel free to contact our Human Resources office at 775-982-4156.


It's about an unparalleled lifestyle and working at one of Nevada's best companies. Renown Health was named one of the top companies to work for by the Nevada Business Journal, in part because of our outstanding benefits package. We offer exceptional standard benefits such as medical, dental, vision, life insurance and a matching 401(k), along with other popular offerings such as a convenient child-care facility and employee discounts.

* 401(k) savings plan with employer match
* 529 College Savings Plan
* Employer-paid health insurance option
* Employer-paid life insurance
* Flexible Spending Accounts
* Medical, vision and dental coverage
* Work/Life balance employee assistance program

Additional Coverage Options
* Supplemental Life insurance
* Accident insurance
* Long-term and short-term disability
* Cancer insurance
* Critical illness Insurance

Employee Resources and Other Offerings
* Badge Pay, a convenient payroll deduction program
* Child Care Center, with flexible scheduling options
* Employee discounts
* Frontier Financial Credit Union
* Relocation assistance for qualifying positions
* The Shops at Renown, featuring Starbucks and FreshBerry

Educational Opportunities
* Postgraduate internships, and professional development
* Computer skills training
* Continuing education workshops (CEUs)
* Leadership development
* Online learning modules, with self-enrollment options
* Tuition reimbursement Keeping

Employees Informed
* Newsletters (physician, nurse, and employee)
* Intranet * Employee forums
* Leadership development
* Nursing assemblies

Honors & Awards

Top 100 Integrated Health Networks
The only healthcare network in Nevada to make the 2010 list, Selective Dissemination of Information (SDI) named Renown Health one of the Top 100 Integrated Healthcare Networks (IHNs) in the nation for the seventh year in a row. The award is an important indication of a health system's ability to deliver quality patient care.

Consumer Choice Award
Renown Health has once again been named #1 for:

  • Best Overall Quality
  • Best Nurses
  • Best Doctors
  • Best Image and Reputation

For the sixth year in a row, Renown Health was named the Consumer's #1 Choice in this region by the National Research Corporation. In receiving this award, Renown joins other prestigious organizations like Johns Hopkins, Mayo Clinic and UC Davis who were all acknowledged in their market areas.

This important recognition speaks to the passion and dedication of the nurses, physicians and staff members who work together every day at Renown Health.