Experience:
No experience
Employment Type:
Full time
Posted:
9/13/2019
Job Category:
Customer Service
Assistant Store Manager NK Menswear
(This job is no longer available)
Ralph Lauren | Stockholm, ME
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Job Description

Assistant Store Manager NK Menswear

Ref #:

5572300

Department:

Retail Stores

City:

Stockholm

Country:

Sweden

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands

Position Overview

To lead the communication and execution of the corporate retail strategy within the store; drive a 'customer first' culture and motivate the teams to maximise store performance and profitability both in the short and long term.

Essential Duties & Responsibilities

* Ensuring team members understand the vision and strategy of the store and brand, while creating a culture that ensures that there is a good rapport and partnership between all team members across all departments.
* Delivering and managing company customer service initiatives and achieving results that contribute to brand performance.
* Meeting customer needs while continually searching for ways to improve service, and managing the store in a way that always services the customer first and manages tasks second.
* Driving sales and minimising stock loss through audit compliance and involvement and analysing business reports to make commercial decisions/requests which drive the business.
* Partnering with Store Manager to accurately forecast sales and costs and managing store budgets in line with this.
* Developing the team and coaching employees.
* Maintaining professional and technical knowledge of the brand and product, and educating the store team on this.
* Working with the Store Manager to direct the execution of Polo's promotional strategies and programs, assuring that they support Polo Ralph Lauren's sales, marketing, and profit objectives.

Experience, Skills & Knowledge

* Track record of leading teams and successfully managing turnover of a similar size.
* Customer and people focused with in-depth knowledge of developing and implementing excellence in customer service.
* Strong planning and organisational skills with the ability to multi-task and balance priorities.
* Competent user of Microsoft Office applications (Outlook, Word and Excel).
* Passion for the brand and an interest in fashion.
* Strong business acumen and goal oriented.
* Demonstrated track record of commercial success, leading and developing teams .
* Excellent organizational, planning and time management skills .
* Strong communication skills and able to foster positive business partnerships .
* Action oriented with a proactive approach.
* Passion for the brand and an interest in fashion.

Assistant Store Manager

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About Ralph Lauren

Polo Ralph Lauren Corporation (Polo) is a global player in the design, marketing and distribution of lifestyle products, including men's, women's and children's apparel, accessories, fragrances and home furnishings. The Company operates in three integrated segments: Wholesale, Retail and Licensing. Its brands include apparel, accessories and fragrance collections for men and women, as well as childrenswear and home furnishings. Apparel products include collections of men's, women's and children's clothing. Accessories encompass a range of footwear, eyewear, watches, jewelry, hats, belts and leathergoods, including handbags and luggage. Home products include bedding and bath products, furniture, fabric and wallpaper, paint, tabletop, and giftware. Fragrance products are sold under its Romance, Polo, Lauren, Safari, Ralph and Black Label brands, among others. (Source: 10-K)