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Part-Time Security Operations Engineer
Qualtrics | Provo, Utah
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Job Description

Company Description

At Qualtrics, our mission is to close experience gaps-the costly differences between what customers and employees expect, and what they're receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™- to collect, analyze, and act on feedback-more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business-customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

The Challenge

Qualtrics has grown exponentially and that growth means constantly finding and eradicating threats to our systems. We must continuously evaluate how we secure systems, identify potential threats, and implement alerts and tooling necessary that will help us maintain a strong security posture at scale. We are looking for an engineer to join our security operations center who can work with others across the organization, react to alerts, hunt for threats, respond to incidents, and implement technical solutions that improve our ability to identify, stop, and eliminate potential threats.

Expectations for Success

You are currently enrolled in a computer science, information technology, or similar undergraduate or graduate program with an interest and/or focus on security and plan to graduate in the next year or two. You are able to work 20-30 hours/week each semester. You want to lean in and help the organization be secure without slowing people down. Stopping the bad guys is what it's all about for you. You are as comfortable on the command line as you are in a GUI, if not more so. Optimizing existing tools or building new ones to help secure our infrastructure makes everyday exciting for you.

A Day in the Life

* Operate as Tier 1/2 Security Operations Center engineer during regular shifts
* Monitor and analyze SIEM events, Intrusion Detection Systems (IDS), network traffic, Web Application Firewall (WAF) events, and logs to identify and respond to security issues
* Prioritize and differentiate between potential intrusion attempts and false alarms
* Create and track security investigations to resolution
* Build alerts, automation, tools, and integrations to automate processes and improve our incident response
* Detect, investigate, and analyze potential threats identified by our Security Operations Center. This includes building tools needed to do this effectively

Some technologies we used to accomplish our goals - Python, Linux, Docker, Puppet/Hiera, and Bash. We use metrics and log search systems heavily for visibility and alerting.

What differentiates us from other companies

* Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
* We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
* On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
* We believe in sharing Qualtrics success which is part of the compensation for all employees.

About Qualtrics

Qualtrics is a leading answer to the demand for corporate research and feedback tools. The Qualtrics approach to research delivers a powerful and flexible research tool to clients with diverse demands, supporting with expert consulting throughout the research process, from project design to data analysis.

This company profile was created by AfterCollege and is about Qualtrics. This page is not endorsed by or affiliated with Qualtrics. For questions regarding company profiles, please email: care@aftercollege.com.