3-5 years of experience
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Employment Type:
Part time
Job Category:
Customer Service
Part-Time Customer Account Coordinator
(This job is no longer available)
Quad/Graphics, Inc. | Waukee, IA
Grad Date

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Job Description

A leading global provider of print and media solutions, Quad/Graphics is powered by a passion for innovation and the most advanced platform in the industry. Our collaborative team of "can-do" people continually challenge the status quo, creating groundbreaking solutions that push the boundaries of communications.

Quad/Graphics is seeking a Customer Account Coordinator for the Waukee, IA location. This is a part time position coordinating information within the Customer Service Team which can include people in the following positions: Manager, Team Leads, Customer Service Representatives (CSR), and other Coordinators. The Coordinator provides administrative support, data entry and job coordination assistance to the team. The work environment is extremely fast paced. We are looking for someone that can work an average of 30 hours per week with some flexibility.


* Minimum of two years administrative experience within a professional work environment
* Strong data entry experience
* Proficient in all Microsoft Office applications including Word and Excel
* Previous experience working with a database entry system is highly preferred
* Ability to work independently, yet able to effectively balance various Customer Service priorities and tasks
* Excellent follow through skills and attention to detail
* Ability to effectively communicate with all levels of the organization
* Printing background a plus

Successful candidate must be self-driven and have excellent problem solving skills, written and verbal communication skills, and telephone etiquette and be proficient in basic math applications. Must be able to thrive in a team environment and work independently with minimal supervision. This position requires a flexible work schedule. Actual schedule to be determined. Be able to handle multiple tasks, be detail oriented, self-motivated, organized and work well on own in order to meet deadlines. Needs to be able to sit or stand for several hours at a time producing paperwork.

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

About Quad/Graphics, Inc.

Quad/Graphics' corporate trainees are a diverse group of risk-takers who have been given a special opportunity to learn about Quad/Graphics and the printing industry. Our network of trainees explores all facets of the ever-expanding operations of one of the fastest-growing printing companies in the world. Trainees come from a variety of educational backgrounds: liberal arts, sciences, engineering, business. A printing technology or graphic arts management degree is not a requirement. Rather, trainees learn as they progress through production and administrative departments. No two trainees follow the same career path. There is little formal structure to our learning experience. For two to four years trainees learn, absorb, question and examine the various departments that they join. They develop administrative and production skills, meet managers and crews and gain a comprehensive overview of the printing business. The program demands flexible and enthusiastic people. Opportunity is a common word used by trainees. As a trainee, you would be given the opportunity to work, learn, grow and have fun with the best people in the printing industry. The challenges are out there and the rewards are tremendous!