No experience
Employment Type:
Full time
Job Category:
Social Service
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Masters-Level Social Worker
Public Health Management Corporation | Philadelphia, Pennsylvania
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Job Description

A Masters-level Social Worker (MSW) is sought to work as a part of the Integrated Health Services team at the PHMC Care Clinic. The MSW will report to the Health Network Social Services Manager and will be an integral part of the health care team, providing services to clients who come to the center for care. The MSW will meet with each new client seen by the providers in order to thoroughly screen and assess client's Social Determinants of Health and to connect clients to appropriate social service supports and resources*. The MSW will provide community-based clinical social work and case management as well as assist the health center team with the implementation of de-escalation and trauma-informed care strategies, as necessary and appropriate, to help coordinate care and improve client health outcomes. The MSW will also assist clients in connecting to and navigating health insurance coverage and other public benefits. This position provides clinical hours towards the LCSW. The MSW will receive clinical supervision from an LCSW from within the Health Network as well as training and support the Health Network social services team. Administrative duties include assessment & planning documentation, referral tracking, and service coordination and follow-up.

* Social services include but are not limited to mental health and/or substance use treatment; advance directives, transportation assistance; food resources; financial counseling; education and employment assistance; and legal aid referrals.

Essential Duties and Responsibilities:

* Assess client needs and barriers to accessing health, behavioral health, and social supports services.
* Facilitate communication and positive relationship building between clients and medical providers.
* Use motivational interviewing and problem-solving based therapy in order to engage clients in goal development and assist clients by eliminating social, cultural, linguistic, and educational barriers to promote and encourage self-care.
* Assess client needs and provide referrals to appropriate social services agencies (e.g., transportation, housing, utility assistance programs, legal aid, employment assistance, etc.).
* Provide individual counseling, as appropriate, including but not limited to functional and strength-based assessment and brief problem-solving interventions, aimed at modifying negative thinking and promoting self efficacy.
* Assist clients in applying for and navigating health insurance coverage, public benefits, and exploration of entitlement programs such as social security and veteran benefits.
* Interface with clients and managed care companies to facilitate Primary Care Provider (PCP) switches.
* Actively participate as a member of the interdisciplinary health care team (IDT) and collaborate with the Medication Assisted Treatment (MAT) program, Center of Excellence (COE) Community Based Care Management team and Peer Recovery Program, to both develop creative strategies to address psychosocial health issues and coordinate care among providers and outside specialists.
* Facilitate client support, psychoeducation, and/or client-centered resource groups, as appropriate.
* Foster and maintain partnerships with other social service agencies.
* Participate in training to become a Certified Application Counselor for the Health Insurance Marketplace, conduct outreach presentations to educate public on health insurance options, and assist consumers with application and enrolment.
* Participate in Social Services Team supervision, meetings, and information & skill sharing processes.
* Serve as Field Instructor or Task Supervisor for social work student intern(s).
* Document all services in a timely manner in Allscripts electronic health records systems and other social service reporting formats.


* Sound knowledge of community resources
* Knowledge of Pennsylvania public benefits and DHS system (Medicaid, SNAP, TANF, etc.)
* Knowledge of DSM 5 behavioral health conditions and working knowledge of chronic diseases
* Strong knowledge of opioid use (and other substance) disorder(s) and understanding how to work with individuals with these diagnoses.
* Familiarity with Medication-Assisted Treatment
* Ability to exercise strong clinical judgment, independent analysis, and critical thinking skills
* Excellent time management skills and attention to details in order to attend to caseload expectations and ensure timely documentation
* Excellent ability to work and maintain flexibility in a fast-paced, medical environment
* Strong ability to prioritize work demands, including casework and administrative tasks
* Strong interpersonal, organizational, and oral/written communication skills
* Knowledge of and sensitivity to the impact of intergenerational poverty
* Developed multicultural competency and desire to collaboratively work with vulnerable clients from marginalized populations
* Proficiency in computer skills, including Microsoft Word, Excel, and Outlook and ability to learn new technology such as electronic health record systems
* Ability to represent the agency and facilitate a relationship with the community and other providers


* Experience with crisis intervention and harm reduction
* Experience working with those experiencing homelessness
* Experience working as a member of an interdisciplinary team
* Minimum of 3 years' experience, working in case management and social services
* Comfort with evidenced-based interventions such motivational interviewing
* Comfort working with diverse populations ( i.e. race, ethnicity, diagnoses, age ranges)

Education Requirement:

* Masters Degree in Social Work from an accredited school required

Physical Demands:

* Position requires standing and walking 2/3 of the time, sitting under 1/3 of the time, use of hands 2/3 of the time, reach with hands and arms under 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. Position requires lifting up to 10 lbs. up to 1/3 of the time.

Work Environment:

* Moderate noise (examples: business office with computers and printers, light traffic). Exposure to blood borne pathogens that requires use of personal protective equipment.


* Commensurate with education and experience.

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