Experience:
1-3 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Part time
Posted:
1/17/2020
Job Category:
Customer Service
Part Time Business Center Representative
(This job is no longer available)
PSAV Presentation Services | Mashantucket, CT
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Job Description

Key Job Responsibilities

Customer Service

Acknowledge and interact with hotel team members and customers. Display a polished and professional image towards hotel team members and customers. Respond quickly to questions and requests and handles service problems politely and efficiently. Demonstrate knowledge of hotel and facility services.

Invoicing

Complete invoicing for customers. Enter and balance charges on the Company's billing system. Download and maintain accurate customer files. Provide basic cash and credit card handling according to the Company's policy.

Supply and Equipment Maintenance

Provide quotes for Business Center equipment rentals. Complete equipment setup and support. Track and maintain office supplies and associated vendor pricing information.

Administrative/Office Support

Support the Director of Event Technology with administrative duties. Maintain a clean, neat and organized Business Center. Handle shipping and packaging with assigned carriers for domestic and international delivery.

Job Qualifications

* High school diploma/GED required; Associates degree is preferred.
* One year experience in a service related industry
* Strong MS Office experience
* Professional written and verbal communication skills
* Working knowledge of office equipment, such as copiers and fax machines

Competencies

* Attention to Communication
* Exceeds Customer Expectations
* Concern for Quality
* Integrity

"Members of federally recognized Native American Tribes receive preference in hiring."