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School Outreach Winter 2020 Internships - Portland...
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Job Description

Providence is calling undergraduate senior level college or university students to Winter 2020 internship opportunities within multiple departments in the Portland metro area, which includes East and West Portland.

Preference is given to applicants who are in the first generation of their families to attend college. For the purposes of these internship opportunities, this is defined as the applicant's parent/guardian has not earned a Bachelor's degree.

General Internship Description:

Interns will be responsible for completing specifically identified healthcare or systems related projects. The projects will be varied and are based on the needs of the participating departments, health system and communities we serve. Interns will be provided preceptor support along with clearly defined expectations for assigned work. Further details regarding exact departmental responsibilities will be provided after applicant screening process, however the following are some of the areas where we anticipate there to be internship opportunities:

* Human Resources (2 Interns)

Interns will support the preparation and delivery of the New Caregiver Experience (NCE), coordination and distribution of information related to BOLI legal poster, and distribution of Tri-Met passes. This would largely involve administrative and coordination support. Also, various project that will require excel or other analytical skills to pull data, review it, provide some preliminary summaries, and then work with our HR team to do some more thoughtful/in-depth analysis. Additional projects may involve data analytics, program coordination, and HR processes. Location: NE Portland

* Nursing Administration

The nursing administration intern would work on data traffic/mining for reports, editing, capture/reporting, looking at policies related to nursing. The intern would have the opportunity to work with leaders on time management, explore infrastructure involved in access services. Preferred skills: strong computer background/good in Excel, motivated--up and ready to go in the morning. Location: SW Portland

* Community Teaching Kitchen

Community Teaching Kitchen Interns are responsible for building relationships with patients who are screened for food insecurity and/or have chronic health conditions or illnesses deeming them in need of a referral to the teaching kitchen & outpatient nutrition services. Interns support our Patient Navigators by evaluating patient needs and connecting them to resources which include an appointment with the registered dietitian, onsite cooking classes, onsite family market (healthy food pantry) and related resources within the community. Additional duties may include organizing volunteers, arranging for food pick-up, overseeing the food pantry for nutritional food products, networking with community partners, entering referrals into the electronic medical record and scheduling patients for outpatient nutrition services. This role is key to the daily operations of the program and requires a patient centered, trauma informed approach to engagement. Bilingual Spanish/English candidates are preferred. Location: Milwaukie, OR (Providence Milwaukie Hospital)

* Transportation

Great opportunity for student interested in urban planning, employee wellness promotion, program management and/or event planning. Skills needed: Vibrant personality, energetic and creative with advance computer skills (excel, notebook, PowerPoint etc.). Location: NE Portland, ability to travel to location within Portland Metro area and work independently required. Hours within the following timeframe: M/T/TH - 9am-2pm.

* Public Relations and Communications

The public relations/communications intern will assist with writing and editing stories to inform and inspire Providence employees in their work to improve population health. Interns will also assist with posting stories to the intranet and, possibly, putting together email newsletters. Skills learned or developed will include interviewing, writing and editing; website posting and management; interpersonal communication; project management; and photo coordination, editing and archiving. May also be able to observe or assist with communication measurement and crisis communication. Writing sample required. Location: NE Portland

* Behavioral Health Projects

This intern will be working with the Behavioral Health support team and the Well Being Trust to provide project support within the integration of new behavioral health initiatives. This includes working with the Well Being Trust Advisory Board, interfacing with youth volunteers assisting in promoting engagement, board meeting planning and implementation, and coordination between meetings. The intern will also assist the Well Being Trust Board Members in project planning for activities in their local schools and communities. Location: NE Portland

* College Way Program

The College Way Program is a being developed to help Providence caregivers in entry level jobs from diverse backgrounds and/or first generation students who want to go back to school with the purpose of moving up within the organization especially in hard to fill positions at Providence. The College Way Intern will help with Providence caregiver scholarship essays, administrative support related to College Way Workshops, Meetings & Information Sessions. The College Way Intern will also maintain resource lists up to date. Location: NE Portland

* New Patient Call Center (Wilsonville)

Interns will be responsible for taking initial patient calls, imputing voicemails into epic electronic medical record, and new patient and well child check appointment scheduling. Interns will be expected to answer the phone in a polite, professional and welcoming manner. The intern will should have basic proficiency of Microsoft office products. Proper use of grammar, clear and very patient communication style is a priority. Location: Wilsonville

* School Outreach Coordinator-Career Exploration Events

Assist with Career Exploration Events (Career Highlights, Surgical Viewings, and Career Exploration Days) for youth and career seekers in Oregon and parts of Washington. You may also participate in Career Fairs and presentations at local schools/community organizations. Assist with Organization skills workshop, job fairs, attend team meetings, mock interviews, internship interviews. Participate in pre/post set-up of educational events, prepare and update promotional materials, and compile survey data as needed. This position requires strong written and verbal communication skills, ability to travel to school or community organization sites, attention to detail, and the ability to balance/coordinate multiple projects deadlines at once. Proficiency in Microsoft Office programs is a plus (Excel and Word). Location: NE Portland

* School Outreach-Internships and School Affiliations

The intern will assist with both our paid internship program (School Outreach Internships) for non-clinical students, and with our Rebels Manager. The internship program work will involve assisting the internship program manager with coordinating meetings, interviews, intern events and working on reports to help with measuring program success. The intern will also have the opportunity to work on our marketing initiatives using social media, department newsletters, etc. The Rebels program is a teen-led, anti-tobacco group that Providence facilitates for high school students. The intern would be assisting the Rebels program manager with creating marketing materials, researching teen smoking and vaping health effects, and assisting with Rebels event. There would also be some data reporting work involved. This position would be a good opportunity for students interested in program management. Emphasis is placed on strong written and verbal communication skills, organization and the ability to balance and coordinate multiple projects and deadlines at once. This position requires someone who is technology savvy and enjoys working with data. Location: NE Portland

* Interns will not be providing direct patient care.

Internship Benefits

* Relevant healthcare industry projects and experience
* Work directly with a variety of professionals and Providence departments
* Healthcare careers exposure/exploration
* Intern-specific workshops

Internship Details:

Length: One academic quarter/term ~10-15 weeks. Maximum of 240 hours (please note, there is no guarantee of a full 240 hours, final schedule and hours are dependent on internship assignment)

Time Commitment: Be available 2-5 days per week, per term

Work Hours: Dependent on department, business hours are typical. Less than 20 hours per week.

Pay: $15/hr. Non-benefits eligible.

Start and end dates: January 13 - March 20, or once 240 hours have been completed.

* APPLICATION DEADLINE: November 1, 2019*

This opportunity will remain posted and accept new candidates through the end of day on November 1st. From that time, any candidates who have moved forward and been asked to complete a Hirevue Video interview will have until the end of day on November 5th to complete the video interview to be considered, no exceptions will be made. Please don't wait until the last minute to apply or complete your Hirevue video. The sooner you complete each of these parts of the process, the better chance you have of moving forward. Best of luck to you!

Please note: Group interviews will take place on November 19th and 20th. Please save these dates as they cannot be changed.

For more details regarding internships and the application process, visit http://oregon.providence.org/our-services/s/school-outreach-internship-program/.

Required qualifications for this position include:

* High school diploma or equivalent -AND- completion of at least 3 years of post-secondary education
* Must be enrolled in and working towards a post-secondary education

Preferred qualifications for this position include:

* Enrolled in a healthcare career, mental health, public health, social work degree program or related field
* Experience working or volunteering to address health disparities
* 1 year of customer service experience
* Medical terminology coursework experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

About Providence Health & Services

Company Description

As the sixth-largest faith-based health system in the United States, our hospitals and care facilities are recognized in their communities for excellence, both as treatment centers and as places to work. Providence Health & Services is a not-for-profit health system committed to providing a comprehensive array of services to meet the needs of communities across five states, including Alaska, Washington, Montana, Oregon and California.  Providence continues the legacy of the Sisters of Providence and the Sisters of the Little Company of Mary in the West spanning more than 150 years.

In 2008, across our system, we provided services to more than 7.2 million people. That's equal to filling every NFL stadium to capacity three times over.

Imagine the difference your career at Providence will have in the lives of others.  Join the more than 50,000 professionals in five states who have found their calling at Providence Health & Services.

Company History

Over a century ago, the Sisters of Providence laid the foundation for a healing ministry that now spans five states and provides a caring presence in the communities in which we serve.  That healing ministry is Providence Health & Services.  Today, inspired by the spirit of our founders, the people of Providence share a deep, personal calling to serve by providing those in need with high-quality, compassionate care.

The order of the Sisters of Providence was founded in Montreal, Quebec by Mother Emilie Gamelin.  Moved by the love of Christ to serve the poor, hungry and sick in her community, Emilie’s work – and her mission – was known by those around her as “providence” for the poor.

Recently, Providence Health & Services marked the 150th anniversary of the incorporation of the Sisters of Providence in Washington and celebrates the founding of the oldest corporation in the West.

Mission & Values

From our humble beginnings in the Sisters' first one-room hospital, Providence Health & Services has remained steadfastly committed to our Mission of providing a healing ministry. The same spirit of service that fueled our founders continues today, and is evident in every aspect of our Mission.

Firmly rooted in the charitable works started more than 150 years ago:

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

This is our Mission. It's what we stand for, and what we believe in. We continue to base our work on core values of respect, compassion, justice, excellence and stewardship.

Working Here

Providing the very finest patient care is the responsibility of every member of the Providence Health & Services team. Direct care providers such as nurses, therapists, pharmacists and allied health professionals play fully integrated roles in caring for our patients. However, it also takes the talent and teamwork of many disciplines to bring our Mission to life.

Providence offers a variety of rewarding careers in clinical and non-clinical disciplines.

Everything we do in operational areas, including management, finance, information technology, human resources and support services, is focused on those we serve. Our core values of respect, compassion, justice, excellence and stewardship are put into action every day by every employee.

Here, you'll find professionalism that is reflective of the important work we do—saving lives, improving the quality of life and promoting wellness. The people of Providence are passionate about their work because they are passionate about life. If you feel the same way, join us.

Hiring Information

Our mission and our values call for us to work on behalf of the poor and vulnerable in our society.

To that end, we embrace all people in belief in the inherent value of every person. Being committed to diversity is one of our operational principles that ultimately contribute to our ability to effectively serve the poor and vulnerable.

As an equal opportunity employer, Providence Health & Services works to create a diverse work force that reflects the growing and changing populations of people in the communities we serve and a workforce in which all employees’ differences and unique experiences are celebrated, enabling and encouraging them to contribute their best work.


Caring is what we do.

At Providence Health & Services, our benefits help us care for our employees and their families by supporting their personal wellness and by providing them with tools that promote financial security and professional growth, including:

  • Employee assistance program, including counseling, referrals and career guidance
  • Flexible spending accounts
  • Life insurance
  • Long-term care insurance
  • Long-term disability
  • Medical, dental and vision insurance
  • Paid time off – for holidays, vacation, illness and family leave
  • Retirement program
  • Tuition assistance

Honors & Awards

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

Providence’s honors and awards include recognition from:

 J.D. Power and Associates
Oregon Business 100 Best Companies
Cardiac Surgery Excellence Award
Solucient 100 Top Hospitals
Working Mother 100 Best Companies
American Nurses Credentialing Center – Magnet Recognition
Qualis Health Quality Award
Thomson Reuters 100 Top Hospitals
Washington’s 100 Best Companies to Work For