No experience
Employment Type:
Part time
Job Category:
See more jobs for students and recent grads who studied:
Unit Secretary/CNA, Med/Onc/Tele, St. Joseph's Medical Center, Joliet
Presence Health | Joliet, Illinois
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company

Job Description

Requisition ID: 31242

Location: Presence St Joseph Med Joliet

Location Address:
333 Madison Street, Joliet, IL  60435-8200 United States (US)


Daily Hours: 12
Standard Hours: 24
Employment Status: Part-time 
Employment Type: Regular 
Shift: Day



The Unit Secretary/Certified Nursing Assistant performs clerical support and patient service functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.  



  1. Greets and directs guests, patients, and staff to appropriate location.  Answers phones and patient call systems, directs patient calls and takes/delivers messages to the appropriate individual.  Acts as the communication liaison with all other hospital departments to maintain and enhance patient throughput and departmental efficiency, conducive to patient care.


  2. Identifies the need for service recovery by responding to complaints using the service recovery model, according to the Service Excellence policy.  Notifies Charge Nurse (CN), Assistant Patient Care Manager (APCM), or Patient Care Manager (PCM) as appropriate, to initiate resolution.


  3. Initiates related forms, requisitions, charge slips, and communication necessary to implement entered physician and provider orders and to ensure efficient operations by monitoring the Process Desktop, in parallel with the Registered Nurse (RN), for order completion/execution and by notifying RN if further action is needed.


  4. Prepares, assembles, and maintains charts and ensures patient charts are filed in the unit in the proper order based on approved Hospital guidelines. 


  5. Assists the RN in patient room assignments by notifying the RN of available beds and collaborating to determine if patients need to be moved/ transferred to accommodate admissions and by ensuring room set up (i.e., bed preparedness, availability of IV poles, supplies, etc.)


  6. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.

Education and/or Experience                                                              

High school diploma or equivalent required.


Computer Skills                                                          

Must be proficient in Windows-style applications such as spreadsheet and word processing software. Knowledge of order processing systems and keyboard.


Certificates, Licenses, Registrations

Certified Nurse Assistant program certification and CPR certification required.



Business Unit: Presence St Joseph MC Joliet


EOE of Minorities/Females/Vets/Disability

About Presence Health

HealthPresence has been developing quality, custom-designed medical websites since 1995, longer than any other medical website development company! And unlike those other companies, we don't crank out "cookie cutter" websites using templates. Every one of our sites is designed by a human artist specifically for that client.

This company profile was created by AfterCollege and is about Presence Health. This page is not endorsed by or affiliated with Presence Health. For questions regarding company profiles, please email: care@aftercollege.com.