No experience
Employment Type:
Full time
Job Category:
Manager- Business Systems
(This job is no longer available)
Premera Blue Cross | Spokane, WA
Grad Date

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Job Description

Join Our Team: Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we're creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

As the Business Systems Manager, you will provide strategic direction, tactical planning, and oversight of the daily operations of the Business Systems team. In this role, you will apply broad expertise in the areas of project management, business analysis, data analysis and reporting, in conjunction with strong leadership skills, to successfully implement business initiatives.

The Business Systems Manager will also develop work plans, assign work, participate in, and oversee efforts associated with business process analysis, business systems analysis, data analysis, and reporting. In this role, you will lead work groups in the analysis of complex workflow, data and business requirements, project budgets and ROI analysis.

We are seeking a strong leader that fosters and promotes a strong team atmosphere, with an emphasis on excellent customer service.

What you will do:

* In conjunction with business leadership and IT, develop yearly project pipeline, including initiative business case development.
* Walk through design with IT and business staff to validate solutions against business requirements and Technical architecture.
* Work with the business to analyze the cost and expected benefit of proposed initiatives, evaluate the cost/benefit against other proposals and prioritize work accordingly.
* Document inefficiencies or gaps in existing processes and recommend specific and innovative changes to effect improved efficiencies.
* Manage priorities; direct gathering and documenting of business requirements and functional specifications; direct efforts to accomplish specific project goals and approve results.
* Work with customer management to identify key business issues and recommend solutions.
* Help develop standards, conventions and practices and ensure they are followed through the use of quality reviews and walk-throughs.
* Map current business processes to provide a foundation for defining business activities and improving business processes.
* Act as an internal consultant providing guidance on more complex projects and planning resources in order to meet project deadlines.
* Lead the analysis, design and testing of system functionality based on business requirements, as well as factor current business operations and future business objectives into design. Ensure that delivered systems and processes meet business requirements as specified.
* Develop and oversee company work-intake process for systems, data, and reporting requests.
* Define test strategies; lead the development of test plans and test scripts. Lead the integrated quality assurance testing to validate modifications and enhancements in accordance with specifications.
* Partner with Account Management and Service to implement external vendor solutions and partnerships.
* Develop an oversight of department budget and project budgets.
* Coach staff and develop team. Provide professional development opportunities through work assignments, projects, education, and feedback.

What you will bring:

* Bachelor's degree in Computer Science, Business Administration, Healthcare Administration or a related field or four years' work experience.
* Eight years of work experience which includes five years business analyst experience and five years of managing people and experience leading projects.


What we offer

* Medical, vision and dental coverage
* Life and disability insurance
* Retirement programs (401K employer match and pension plan)
* Wellness incentives, onsite services, a discount program and more
* Tuition assistance for undergraduate and graduate degrees
* Generous Paid Time Off to reenergize
* Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.

About Premera Blue Cross

Premera Blue Cross is a non-profit health services corporation and an independent licensee of the Blue Cross Blue Shield Association. Premera Blue Cross has been providing coverage to groups and individuals of Washington state since 1945 and Alaska since 1957. Headquarters are located in Mountlake Terrace, Washington, with district offices in Spokane, Wenatchee and Tri-Cities Washington, and Anchorage, Alaska. The Premera Blue Cross HMO plan, HealthPlus, is one of only two health plans in Washington to be awarded Excellent Accreditation from the National Committee for Quality Assurance (NCQA), as of March 2000.