No experience
Employment Type:
Full time
Job Category:
Information Services
IT Support Specialist
(This job is no longer available)
Grad Date

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Job Description

Job Description:

System One is recruiting for an IT Support Specialist for our client in Memphis, TN. This is a 12 month contract position with possible extension.

The IT Support Specialist Support role is to provide employee support for the company's provided IT solutions. This role is heavily dependent on solid people skills that create an exciting experience for the employee. This position includes, but is not limited to, troubleshooting users PC hardware and software related problems, helping employees get the most out of the tools and technology they use, and ensuring employees with company-provided PCs understand and support company policies to meet their computing needs. This role requires good networking skills to build relationships within the company's environment as an advocate for the employees; working within the network of professionals and other support functions leveraging best practices and knowledge sharing to ensure quick resolution of employee problems.

Local candidates only, please

IT Support Specialist Responsibilities:

* Provide meet and greet experience in the employee support center
* Create an experience promoting the value that IT creates in the company's work environment.
* Understanding and resolving employee problems, sharing best practices on the use of company tools and available technology.
* Document proven solutions for leveraging across other support functions
* Answers end user questions (or can direct users to the appropriate resources) regarding procedures, standards, and status from an infrastructure perspective
* Responsible for gathering, compiling and synthesizing information with regard to infrastructure processes or systems.

IT Support Specialist Qualifications:

* College Degree or equivalent IT Support experience
* Solid Technical knowledge of PC and desktop software
* Excellent knowledge of Microsoft Office Suite of applications (Office 365 Preferred)
* Analytical and problem-solving abilities, with keen attention to detail
* Experience working in a team-oriented, collaborative environment
* Strong interpersonal skills and relationship-building skills.
* Strong oral communication skills.
* Strong ability to learn
* Ability to navigate resolution of complex issues
* Ability to present ideas in user-friendly and easy-to-understand way
* Self-motivated
* Strong understanding and capable to provide excellent customer service experience

About Precision Resource Company

Precision Resource is one of the world's largest precision metal component suppliers using fineblanking technology - with six strategically located facilities in North America and more fineblanking presses (130+) than any other company in the world! We service our customers with press sizes ranging from 40 tons to 1400 tons and with a tremendous range of secondary processing capabilities. These additional capabilities include grinding (double-side, single-side, and fine grinding), lapping, CNC machining, assembly, forming, and heat treating. Precision Resource's customer base consists of an international list of recognized leaders in industries such as automotive, electronics, off-highway equipment, cutlery, hand tools, hardware, lawn & garden equipment and many more. This combination of production capabilities and a demanding and diverse customer base helps ensure that Precision Resource remains the modern, progressive manufacturer that we are so proud to be.