Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
4/3/2019
Job Category:
Information Services
IT Business Systems Analyst
(This job is no longer available)
Porsche | Atlanta, GA
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Job Description

IT Business Systems Analyst

* Code number: PCNA-D-200050-E
* Entry level: Professionals
* Location: Atlanta
* Organization: Porsche Cars North America

Tasks

* Create/update user system access within select applications & map system capabilities to user roles
* Provide support across varying IT systems and platforms
* Provide expertise in both the business process and the systems that support that process.
* Provide alternative system changes to business owners to help support changes in user requirements while communicating the benefits, cost and limitations of each approach.
* Track and monitor open issues for assigned areas with multiple vendors / business units and escalate problems as necessary.
* Ensure all assigned projects conform to Porsche standards.
* Perform initial analysis of incoming incidents and determine if it can be resolved locally or if it needs escalation to outside support vendor.
* Document the incident solution, provide to Client Services within the knowledge base, and ensure their ability resolve similar issues.
* Understand local information security directives and ensure systems meet all necessary requirements

Qualifications

Education

* 4-year Degree is required majoring in Information Technology, Computer Science, Engineering or Business Administration OR 4-year Degree with additional 4 years of comparable IT experience

Experience

* 3-5 years' experience in comparable position as an IT business analyst

Required Skills

* System Support (Level I and II)
* Strong written and verbal communication skills
* Problem Solving
* Change Management
* Strong knowlege of Microsoft Office including Visio

Preferred Skills

* SAP
* Agile Business Analysis

At a Glance

Position overview:

The primary objective is to provide level 1 and level 2 support on select systems as assigned by the manager, it systems. These will include locally hosted, globally hosted and vendor provided systems. She/he will be responsible for user administration within the accounting, vehicle management, warranty, procure to pay, travel, and warehouse management systems. She/he will act as liaison between operational business departments and technical resources.

She/he will need to grow in to the responsibly of documenting system enhancement specifications, obtain approvals and implement corresponding changes. The candidate will analyze and test potential impact of system upgrades and implement within the production environment. She/he will provide subject matter expertise on large-scale IT projects and ensure compliance to Porsche methodologies and standards. This position will provide plenty of challenges and opportunities to learn and grow in a fast-paced it environment. The business analyst will work across Porsche cars North America (PCNA) it as well as interfacing with business owners and international colleagues.

Contact

https://career5.successfactors.eu/sfcareer/jobreqcareer?jobId=7012&company=porschecar&username=

About Porsche

Porsche AG is a German car manufacturer. The Company's core products are sports cars and all-terrain vehicles. The Porsche sports car range includes the Boxster, the Cayman and the 911. The Boxster and the Boxster S are contemporary reinterpretations of the Company's original roadsters, the 356/1 and the 550 Spyder. There are several varieties of the 911, representing the model's continuous evolution. The Company's all-terrain models, Cayenne, Cayenne S, Cayenne Turbo and Cayenne Turbo S are balanced, four-wheel drive vehicles for on-road and off-road use. Porsche AG also offers financing services, spare parts and accessories for new and classic models, as well as an approved used car service. The Company is headquartered in Stuttgart, Germany.