Experience:
No experience
Employment Type:
Part time
Posted:
11/7/2019
Job Category:
Customer Service
Customer Service Agent (Part Time)
(This job is no longer available)
Piedmont Airlines | Yuma, AZ
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Job Description

Job Description

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives. Customer service agents must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Job Requirements

Minimum Qualifications:

* 18 years of age or older
* High School Diploma or GED
* Valid Driver's License
* Ability to work all shifts, all days including nights, weekends, holidays
* Work outside in all weather conditions
* Able to lift up to 70 pounds
* Successful completion of training course

Preferred Qualifications:

* Previous airline experience
* Previous employment as a front-line customer service provider
* Basic knowledge of computer applications and programs
* Bachelor's Degree in Aviation, Business or related field

Work Environment:

* Airport ramp environment, subject to varied weather conditions and elevated noise levels
* Work weekends, nights, holidays and/or irregular shifts

Physical Requirements:

Frequent stooping, bending, kneeling, lifting up to 70 pounds; provide assistance to customers with disabilities

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required

We also require proof of High School or GED completion

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available

M/F Disabled and Vet EEO/AA Employer

Exceptional Aviators - Major Opportunities

About Piedmont Airlines

Piedmont Airlines, Inc. operates as an US Airways Express carrier and is a wholly owned subsidiary of US Airways (LCC). US Airways is the 6th largest airline in the United States. Our airline was founded by Mr. Richard Henson in 1931 as Henson Flying Service, a fixed-base operator. In 1962 scheduled airline service commenced as Hagerstown Commuter. Today, Piedmont operates nearly 440 daily departures to 55 cities throughout the eastern United States and Canada. We currently operate 55 deHavilland DHC-8 turbo prop aircraft. Our corporate headquarters is located in Salisbury, Maryland which is located about one hundred miles southeast of Baltimore, Maryland. Piedmont Airlines employs nearly 4000 aviation professionals.