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Employment Type:
Full time
Job Category:
DSE Technical Analyst (Associate)
(This job is no longer available)
Pfizer | New York, NY
Grad Date

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Job Description

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients. Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation and our business to support Pfizer in this mission.

The Digital Solutions and Enablement (DSE) team creates comprehensive technology solutions for our external customers. This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of:

* HCPs
* Patients and Caregivers
* Consumers
* Clinicians & Study Participants
* Payers, Hospitals, Pharmacies, Pharmacy Benefit Managers, Government Health Systems and Institutions

Solutions teams within DSE are driven to ensure that every health system stakeholder is given easy access to the information and tools they need to manage the best possible outcome for patients.

Opportunities exist for DSE in many disciplines including web, mobile, artificial intelligence, and the electronic medical record (EMR) space to empower our stakeholders through seamless user experiences to support the detection, diagnosis, access and adherence for patients in their health journeys.

We seek qualified individuals to join us in our mission to fulfill our company's purpose as we advance breakthroughs that change patients' lives by ensuring they have access to quality healthcare services and Pfizer's medicines and vaccines.


The DSE Patient Solutions team is looking for entry level applicants, recently honorably discharged members of the Armed Forces or recent college graduates to join our fast-paced organization and contribute to the innovative culture we strive to maintain.

The Technical Analyst Associate will provide systems analysis for critical customer-facing solutions delivered by Pfizer. The Associate will be responsible for performing operations data analysis, creating operational reports, documenting technical procedures and\or requirements and contributing to operational and project-related efforts as assigned. They will also be responsible for creation of communications materials (documents, presentation materials, etc.) in support of product, project and\or operational efforts.


* Understand and execute systems operations and support processes within Pfizer and Pfizer BT
* Assist with creation of procedural and\or requirements documentation
* Identify and address issues to support leads and\or project workstream leads
* Analyze and summarize operational data, identifying trends or areas for improvement
* Work with business users to answer queries and\or document unmet needs
* Contributes to the completion of project tasks, and organizing work to meet project task deadlines
* Gather, analyze, document and communicate business and technical requirements
* Perform business process mapping and analysis
* Document and transfer knowledge to others as needed


* 0-3 years experience in a systems related discipline
* Proficiency in Microsoft Office applications (e.g., MS Word, Excel, Powerpoint, etc.)
* BA or BS degree or equivalent experience, preferably in a data science, computer science, software development or engineering related discipline

Skills Required

* Excellent interpersonal and communication skills
* Highly developed sense of responsibility and discretion
* Proven ability to manage tasks to completion
* Ability to work comfortably as a member of a team, interacting with mid-level colleagues
* Willingness to contribute fresh and innovative ideas
* Technical aptitude
* Change agile; must take action on projects quickly
* Seizes accountability/self-starter
* Quickly learns new skills and knowledge readily
* Team oriented
* Excellent oral and written communication skills
* Excellent analytic and problem-solving skills
* Negotiation and influence skills
* Programming language exposure is a plus
* Basic skills in at least one information technology related discipline, such as software development, business analysis, project management, information science, bioinformatics, or other fields

Preferred qualifications

* High proficiency and proven successful delivery of experiences using Agile development, especially scaled agile and lean techniques and methodologies (Disciplined Agile, SAFe, etc.)
* Line management experience in a global organization with demonstrated career development and coaching expertise, including performance management, succession planning and new hire planning


Primarily computer-based work.


* Minimal travel may be required. Ability to meet via WebEx with team members in other offices and\or regions during off-hours as needed.
* Business Technology is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Other Job Details:

* Last Date to Apply for Job: June 26, 2019

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

About Pfizer

All over the world, Pfizer colleagues are working together to positively impact health for everyone, everywhere. Each position at Pfizer touches and contributes to the success of our business and our world. That's why, as one of the global leaders in the biopharmaceutical industry, Pfizer is committed to seeking out inspired new talent who share our core values and mission of making the world a healthier place.