Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
10/27/2018
Job Category:
Information Services
Information Technology Intern
(This job is no longer available)
PEOPLES STATE BANK | Wausau, WI
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Job Description

Job Location: 1905 Stewart Avenue, Wausau, WI 54401

Hours: Work hours are normal business hours between 8:00 AM - 5:00 PM, Monday - Friday

Job Summary:

Provides technical support to all bank employees for IT related issues and problems, including first level troubleshooting, resolution, and documentation. Escalates issues to other team members as required for further assistance. Maintains regular and consistent communication with internal and external customers.

Primary Duties and Responsibilities:

* Answers IT Help Desk phone calls related to end-user information technology issues and requests for information. Assists the user in troubleshooting and issue resolution.
* Documents incoming IT Help Desk and requests for assistance by creating 'tickets' in the centralized information technology service management system.
* Responsible for evaluation and installation of software applications.
* Responsibilities may extend to aiding in the imaging and deployment of Windows workstations, and minor server administration.
* Assists in the implementation of information technology projects.
* Fulfillment of requests for access to information technology and banking systems.
* Functions as part of a team that provides support for all application software used in the operation of the bank. This includes teller software, loan origination, new accounts, credit, core processing interfaces, MCIF, Internet banking, etc. Support of these systems includes training employees, troubleshooting problems, vendor coordination, and administration tasks in a backup role capacity.

Desirable education, experience and skills:

* Pursing a college level degree in CIS, MIS, computer networking, IT or computer support desired.
* Coursework including networking technologies, unified communications and virtualization technologies a bonus.
* Skills and attitude consistent with delivering excellent service for internal and external customers.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

About PEOPLES STATE BANK

Peoples State Bank was chartered on January 18, 1929, by the Texas Banking Commission.  The bank purchased the building and all the assets of the insolvent First State Bank.   The first location was on the west side of the town-square.  The first Board of Directors consisted of: Dr. C. T. Dufner, W. D. Timm, M. I. Bozka, H. J. Schornack and Joseph Kopecky.  The first bank president was Dr. C. T. Dufner.  He served as president until his death on November 15, 1957.  

 M. I. Bozka assumed the responsibilities of president in January 1958.  During this time the bank continued to serve the people of the community.  

James Bozka took over as president in July 1967.  The bank continued to grow and prosper.  In June 1971, the bank purchased property on the south side of the courthouse square with the intention of building a larger building and addressing the needs for a drive up facility and increased customer parking.  In 1974, the bank opened the doors to its current location.   

 In January 1992, Roman J. Shimek was appointed president and served for the next four years.  During this period, we expanded our current location.  This allowed for more office and storage area.   

 Stanley D. Bujnoch, Jr. was appointed president in January 1997.  Although the look of our facility has not changed, the internal structure of the bank has changed.  We have moved into the technology era. Some of the products that we have incorporated are debit cards, imaged statements, internet banking, bill pay and telephone banking.  

The bank continues to use all technology available to better serve our customers while still maintaining the personal one on one service that our customers have come to expect.   Peoples State Bank has seen tremendous growth throughout the years and strives to maintain that growth.  We want to remain A REAL COMMUNITY BANK.