No experience
Employment Type:
Full time
Job Category:
Customer Service
See more jobs for students and recent grads who studied:
Customer Service Representatives I
PENCO PRODUCTS | Hamilton, North Carolina
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company

Job Description

Penco Products, Americas leading supplier of storage products and material handling solutions in Greenville N.C. is now hiring for Customer Service Representatives:

Customer Service Representative I

Essential Duties and Responsibilities:

*Receives and responds to in-bound customer inquiries via phone, email, and fax.

*Manages orders from purchase order acceptance to post delivery.

*Partners with various departments to resolve shipping and delivery issues.

*Partners with Distributors and District Sales Managers to ensure purchase order information is complete and clear of errors.

*Execute and review claims and return requests per Penco guidelines.

*Seek authorization and approvals where applicable.

*Build trust with our customer base.

*Build relationships with our Distributors and District Sales Managers.

*Participate in process improvement events, cost-reduction efforts, and service improvement initiatives.

*Perform other duties as assigned.

Education and/or Experience:

*High School diploma required, 2-4-year degree preferred.

*1-3 years experience in Customer Service or Supply Chain functions.

*Experience with working with cross-functional teams.


*Performs as a solid team player. Consistently demonstrates a positive and cooperative attitude.

*Provides world class service to both internal and external customers.

Equal opportunity employer/Minorities/Females/Disability/Veterans; vietnam era veterans’ readjustment assistance act Federal Contractor.

As published in the Rocky Mount Telegram.

recblid hi0aj68nwv7ohrzfxhlj7w051sexu7

This company profile was created by AfterCollege and is about PENCO PRODUCTS. This page is not endorsed by or affiliated with PENCO PRODUCTS. For questions regarding company profiles, please email: care@aftercollege.com.