Experience:
Not specified
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Employment Type:
Full time
Posted:
10/24/2018
Job Category:
Transportation
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Dispatchers, Drivers, Reservations Agents
Peak 1 Express | Breckenridge, Colorado
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Job Description

Now Hiring:

Dispatchers

Job Duties:

  • Take calls from all drivers before leaving the airport/county to ensure they have all of their guests and have no changes
  • Data Entry of all driver logs and making routes
  • Open and close the office
  • General office administration
  • Create GPS routes for drivers
  • Monitor drivers on the road and progress on pick ups
  • Monitor road conditions and route drivers onto frontage roads
  • Set and confirm pick up times and addresses the night prior, email any changes to the Operations Managers after 6pm and manually update manifests
  • Print manifests
  • Maintain contact with guests when road conditions have delayed drivers
  • Call in additional drivers when necessary
  • Monitor flight status for arriving guests
  • Be a back-up driver for all trips- see Guest Service Driver job description

Drivers - Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items from vehicles.

Reservations Agents

Job Description:

  • Obtain a comprehensive knowledge of all AVA and Peak 1 Express products, activities, outposts, lodging, policies, and procedures
  • Sell all AVA/P1E products over the phone and to walk-in customers using web-based reservations system
  • Assist with customer service questions and requests
  • Staff Main Street kiosk as scheduled: proactively engage the public with the goal of selling rafting and activity trips, answer all questions of interested parties, book reservations
  • Follow up with all sales leads by phone or email per call center policy
  • Work with partner companies to ensure all reservations are accounted for
  • Strive to achieve all personal and office-wide sales goals
  • Assist with outbound sales tasks, including but not limited to brochure distribution, meeting with outside sales agents, making outbound sales calls to potential partners and outside sales agents, assisting with basic marketing & social marketing.
  • Maintain a courteous and professional demeanor with all guests, partner companies, and AVA staff
  • Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience.
  • Work as a proficient and effective team member

Perks Include: Free Ski Pass Free Rec Center Pass P1E Transportation Competitive Pay Discounts & More!


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