3-5 years of experience
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Employment Type:
Full time
Job Category:
Patient Navigator - PHMG Quality & Coordination
(This job is no longer available)
PeaceHealth | Vancouver, WA
Grad Date

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Job Description

Req ID: 153146

PeaceHealth is seeking a Patient Navigator - PHMG Quality & Coordination for a 1.0 full time equivalent Non-Exempt position. This position will be working Day shift with shift durations of 8 Hours.


Responsible to improve access to healthcare and social services for patients who are seeking recurrent medical care for management of chronic/acute illness. The goal is to partner with patients in finding stable, consistent and coordinated healthcare support. In collaboration with the Care Management team which may include a social worker, LPN/RN, Behavioral Health team and Primary Care Provider, the Patient Navigator coordinates the patient’s care throughout PeaceHealth Medical Group.


1. Assists patients and families in understanding the available resources, Coordinates patient transportation and accompaniment as needed to scheduled appointments. Reduces cultural and socio-economic barriers between patients and health providers.

2. Acts as a point of contact for patients and families including coaching patients in how to effectively use a medical home and self-management of their chronic health conditions; monitors and follows-up on service plans with clients; ensures patients receive a treatment plan that is understandable and feasible.

3. Assists with development of patient education programs and tools. Reinforce patient education and direct patients and families to available resources and supportive services.

4. Follow patients through the continuum of care in collaboration with key stakeholders in the treatment plans. Assures patients receive appropriate and timely services by making referrals and motivating/teaching patients to seek care.

5. Coordinates patient’s care with other medical personnel.  Follows patients through the continuum of care in collaboration with key stakeholders in the treatment plan including Social Work, Behavioral Health, PCP and Nursing staff.

6. Conducts outreach and collaboration with community social service agencies and health providers in order to improve patient access.

7. Coordinates weekly care conferences with the primary care multi-disciplinary team, helping to ensure concise patient summaries are in plan and that the follow up plan has been identified.

8. Screens patients’ eligibility for primary care, including private providers and safety net providers; and or public or private healthcare coverage

9. Performs other duties as assigned.



  • Two years relevant post-secondary education or training preferred.


  • Minimum of two years experience working in human services or healthcare setting preferred.
  • Experience working with healthcare systems and multi-cultural communities preferred.
  • Community Healthcare experience and/or program development experience preferred.
  • Bilingual/bicultural preferred.


  • Certification from accrediting body including or related to patient navigation or advocacy required within 2 years of hire.
  • Basic Life Support (BLS) certification required at time of hire.
  • Valid driver’s license, personal vehicle and safe driving record may be required.


  • Proficient computer skills including MS Office applications and use of electronic medical record required.
  • Insight into the roles and responsibilities of the interdisciplinary team members.
  • Effective communication skills, both verbal and written.
  • Ability to motivate others.
  • Ability to work with people from diverse backgrounds and experiences.
  • Ability to openly address and acknowledge issues of substance use and mental illness.
  • Ability to understand and communicate the concepts of the interrelatedness of body, mind and spirit to health and wellness.
  • Knowledge and involvement of community issues enhancing wellness and health by participating with appropriate agencies to facilitate change.


  • Work requires normal amounts of physical effort at least 66% of the time.            
  • Ability to lift objects weighing 30 lbs. or less.      
  • Work is performed under normal working conditions with adequate lighting and ventilation.        
  • Job duties frequently require intense concentration and attention to detail (34-65% of work time).

Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.

About PeaceHealth

PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. 

We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Vancouver, WA community please visit our homepage: www.peacehealth.org/careers.

Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn!

Questions? Review our Employment FAQ or email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Location: Vancouver, WA, Physicians Building (157)
Job Category:  Professionals - Clinical
Shift:  Day
Shift Length: 8 Hours
FTE: 1.0
Work Type:  Full Time
Hourly compensation starts at: $18.25, more depending on experience
Required Certifications/Licensure: Basic Life Support

PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.

The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

Posting Notes: Vancouver, WA || Professionals - Clinical || Full Time || PHMG ADMIN

About PeaceHealth

PeaceHealth is a not-for-profit health care system sponsored by the Sisters of St. Joseph of Peace, with services in Washington, Oregon and Alaska. PeaceHealth's rigorous pursuit of exceptional medicine springs from its mission, values, and commitment to provide healing and compassionate care to patients and families.